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A Quick Guide to Social Chat Channels for Businesses

Cision

Direct Messages are more dynamic than ever with read receipts, typing indicators, and web link previews. Google Hangouts / Skype. Google Hangouts and Skype are more or less extensions of traditional customer service. pic.twitter.com/VEU92V5Gqj. Twitter (@twitter) September 8, 2016.

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Mother’s Day Gift Ideas: #thoughtfulgifting

Waxing UnLyrical

The quality is usually far better than Skype, and the prices can’t be beat. They also have really good customer service. I’ve started using Rebtel recently for VoIP-based phone calls, and it’s terrific! If you check them out, tell ’em I sent you. There’s nothing like a card.

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Powwowing With Pepco on Social Media

Waxing UnLyrical

Because other than my limited (primarily to Twitter and the company’s customer service hot line) communications with Pepco, I really had no idea what their efforts entailed. It took us a few tries before we could find a time that worked for both of us, but we finally got down to chatting on Skype. Completely.