A Quick Guide to Social Chat Channels for Businesses
Cision
SEPTEMBER 19, 2016
Direct Messages are more dynamic than ever with read receipts, typing indicators, and web link previews. Google Hangouts / Skype. Google Hangouts and Skype are more or less extensions of traditional customer service. pic.twitter.com/VEU92V5Gqj. Twitter (@twitter) September 8, 2016.
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