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Post-Trump, Can We Bring Back The Apology?

ImPRessions - Crenshaw Communications

The former president saw the pandemic as a threat to his standing and preferred to ignore it, while Cuomo embraced his role as COVID crisis communicator. Now both Cuomo and Cruz are in the same boat; they can’t hide or benefit by comparison. My hope is that we can bring back the public apology.

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Three lessons brands can learn from the Hockey Canada Scandal

NewsWhip

Guest blog by Lloyd Rang, a Canadian communications and crisis management expert. Lloyd is the President and Narrative Lead of Curious Public. Again, the organization was siphoning public money and kids’ registration fees to out-of-court settlements rather than fixing the root of the problem. .

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Maintaining Trust in the Age of AI

Presspage

While AI brings numerous advantages, it cannot replace the human touch in certain critical aspects, such as relationship-building, crisis management, and strategic decision-making. Human involvement remains essential for successfully managing these events.

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Crisis Management: Airasia Crisis Takes To Twitter

Norton's Notes

It can be hard to do this in the war-room of a crisis but I always advise my clients that it is best to get the correct information out to the wider public as soon as possible. Compared to the scripted communication of the mystery disappearance of the Malaysia flight back in March, Fernandes is looking at the priorities.

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15 Lessons Learned From 17 Years of Crisis Post-Mortems

Katie Paine's Measurement Blog

The first thing I noticed is that 17 years of crises is a lot of bad publicity. In one of my earliest columns, I applauded Nabisco for getting in front of a budding crisis by sending a “Cookie Inspector” into a classroom to publicly count chips. The bigger the target, the more likely the crisis. Nice guy: good. To err is human.

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11 Shrewd PR and Marketing Predictions You Can Bank On

Sword and the Script

A comedy out of crisis communications. Just a few months ago, on Last Week Tonight, John Oliver managed to use humor even when he covered the horrendous Paris attacks on his show. Louise Harris Salazar , Ruder Finn | O’Dwyer’s: Crisis Management Predictions for 2016. Unchaining channel content. .

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