Onclusive

APRIL 22, 2021

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. However, with structure, you can put together an effective crisis communications plan.

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Crisis How To Crisis Management Crisis Communications 195

PRSay

NOVEMBER 9, 2021

We have experienced firsthand how a crisis can significantly and quickly impact business operations. Companies can prepare by evaluating the crisis process, team, tools and resources they have in place. Making communication part of 2022 planning and strategy is more critical than ever as the pandemic continues.

Crisis 195

Crisis Crisis Communications Crisis Management Training 195

Reputation Us

JANUARY 8, 2024

2024 will be another monumental year of continued change in the world of corporate reputation management. Reputation Management We are at a pivotal moment where trust in A.I. Boggs offers step-by-step actions to take to manage and preserve your organization’s most treasured commodity BEFORE it potentially wrecks your business.

Reputation 88

Reputation Crisis Management Crisis Analysis 88

PRSay

MARCH 27, 2020

The COVID-19 crisis looms large in our personal and professional lives. We are in the midst of a global pandemic while also finding new ways of managing teams and businesses. But for business leaders, the question now becomes: Are we prepared to manage this crisis? Determine what’s essential.

Crisis 203

Crisis How To Resources Employee 203

ImPRessions - Crenshaw Communications

NOVEMBER 17, 2023

Back in June, Crenshaw Communications launched its monthly newsletter, offering advice, showcasing Q&As, shining a spotlight on clients, and more. For those who work at high-growth PR firms, newsletters are a valuable tool; after all, in a fast-paced industry like PR, we want to be first to see relevant news.

Company 203

Company Trends Case Study Crisis Management 203

ImPRessions - Crenshaw Communications

AUGUST 4, 2022

Whitney Dailey of Porter Novelli describes it as “a way for individuals to hold companies accountable in a way they previously weren’t able to do.”. We encourage brands to take a stand on relevant matters, especially those aligned with the values of their customers. So what should a brand or person do if they’re cancelled?

Construction 385

Construction Crisis Reputation Social Media 385

ImPRessions - Crenshaw Communications

SEPTEMBER 25, 2023

And no one wants to watch a five-minute video when 45 seconds will do it. Her tearful manner and unvarnished, no-makeup appearance lend credence to her words – we believe she’s genuinely upset. But in the court of public opinion, holding yourself or the organization accountable is often the most powerful thing you can do.

Publicity 343

Publicity How To YouTube Video 343

Wadds Inc.

APRIL 17, 2024

A new book will explore the future of Britain through the perspective of corporate communications and public relations practitioners. The book will explore management viewpoints of the relationship perspective of Britain and its future role in the world. This is where we need your help. The project's working title is Renewal.

Public Affairs 69

Public Affairs Policies eBook Healthcare 69

Stephen Waddington

MAY 24, 2022

We have a reputation problem of our own. People don’t often understand what we do, and we don’t help ourselves,” said Chris Foster, CEO, Omnicom Public Relations. Foster was speaking at the International Association for Measurement and Evaluation of Communication (AMEC) Summit in Vienna.

Publicity 149

Publicity Reputation Study Crisis 149

Stephen Waddington

OCTOBER 1, 2020

Crisis management experts explain the life cycle of the COVID-19 crisis, your current mood, and what you can do about it. Earlier this week a manager described his team as going feral. Earlier this week a manager described his team as going feral. So, what’s going on? Two things are also clear.

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Crisis Management Crisis Crisis Communications System 208

Wadds Inc.

JUNE 5, 2023

Amanda Coleman's Everyday Communications Strategies provides advice on proactively managing issues in corporate communication. Prevention is better than cure - and if a crisis situation is often described as a car crash, this book is all about avoiding collisions.

Strategy 98

Strategy Communications Crisis Communications Crisis 98

Onclusive

SEPTEMBER 27, 2017

Social media has fundamentally changed how people communicate in times of crisis. Just this month, victims of Hurricanes Harvey and Irma used social media to communicate with first responders, know where gas was available and follow emergency updates. Apologizing in a time of crisis can lead to legal concerns.

Crisis Communications 325

Crisis Communications Crisis Communications Employee 325

Sword and the Script

OCTOBER 25, 2022

90% of comms pros surveyed say their work has changed some, and of those, 50% say communications work has changed significantly. Most communicators say the volume of work has grown, but so too has the variety of work. We wanted to understand the context – so we asked respondents “ why ?” More crisis work. “A

Communications 122

Communications Crisis Internal International 122

PR in High Definition

MARCH 27, 2024

But seriously, what are some of the key challenges? Regardless, the Hollywood effect has muddied our understanding of what cybersecurity professionals do, why it’s important, and what an actual threat looks like. Think about it: we wouldn’t dare leave our homes without first locking the front door.

Crisis 71

Crisis Internal International Crisis Communications 71

Onclusive

NOVEMBER 8, 2023

Tracking earned media and PR coverage is crucial for PR and communications professionals to demonstrate the impact and reach of campaigns. Respondents of the 2022 JOTW Communications Survey identified “cutting through the noise,” as the top strategic comms challenge. But, this is a crucial aspect of effectively managing PR coverage.

How To 195

How To Tools Analytics Reddit 195

Onclusive

NOVEMBER 8, 2023

Tracking earned media and PR coverage is crucial for PR and communications professionals to demonstrate the impact and reach of campaigns. Respondents of the 2022 JOTW Communications Survey identified “cutting through the noise,” as the top strategic comms challenge. But, this is a crucial aspect of effectively managing PR coverage.

How To 195

How To Tools Analytics Reddit 195

PRSay

MARCH 19, 2020

As the situation continues to unfold, here are six crisis communications lessons from past pandemics to keep in mind: 1. Given the uncertainty about the coronavirus and what still lies ahead, ongoing crisis planning should concentrate on worst-case scenarios. It helps to give workers roles they can play in the crisis.

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Crisis Management Crisis Crisis Communications Employee 214

The Proactive Report

NOVEMBER 1, 2022

Communication is where it all begins. How you communicate, both with the public, and internally within your company or organization, dictates how successful you will be in whatever venture you embark upon. If you communicate properly, you will reap the benefits and see growth over time. Why is communication so important?

Communications 130

Communications Social Media Employee Crisis 130

PRSay

JULY 10, 2020

As a discipline, crisis management is categorized into three phases: pre-crisis (which involves prevention and preparation); crisis response; and post-crisis (evaluation and preparation). Some crises pass quickly, and also have short post-crisis phases that are measured in days or weeks. Plan for recovery.

Crisis 176

Crisis Crisis Management Employee Retail 176

ImPRessions - Crenshaw Communications

FEBRUARY 21, 2020

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. ” So, what’s behind the whistleblowing trend, and what does it mean? Lately it seems particularly relevant. A mixed legacy.

Corporate 272

Corporate Reputation Policies Employee 272

PRSay

JUNE 16, 2023

Instead, I predict that PR practitioners who are slow to add AI to their skillsets may be replaced by communicators who learn to leverage the evolving technology. AI for social media Social media is another area where communicators can use generative AI to their advantage. So, what does this mean for PR practitioners?

Technology 146

Technology Crisis Management Social Media Training 146

Burrelles Fresh Ideas

JANUARY 30, 2024

This post is the first of our new monthly roundup series, where once a month, we’ll identify hot topics that PR pros and communicators should be aware of, along with our own takes on them. We hope you find this beneficial. When it happens, you’re in crisis mode, and media monitoring becomes crucial.

Ethics 96

Ethics Crisis Transportation Airlines 96

Wadds Inc.

MARCH 19, 2024

As organisations manage a complex business landscape, the internal communications function can demonstrate its value as a strategic management function. My focus as a public relations practitioner and management researcher is on elevating the internal communications function's role in management.

Internal 78

Internal International Communications Employee 78

Flack's Revenge

SEPTEMBER 11, 2019

We are often asked about how to handle the PR fallout from breaches. What are the similarities and differences with other kinds of crisis management? A cyber-attack is a special kind of crisis. As such, these incidents add wrinkles to the traditional crisis management playbook. The Crisis Plan.

Crisis Management 180

Crisis Management How To Crisis Reputation 180

ImPRessions - Crenshaw Communications

OCTOBER 4, 2019

Reputation’s soaring value is good news for PR and corporate communications professionals. Yet, even though reputation management is prized, it’s not always well understood. It’s often confused with crisis management, but while the two overlap, they are distinct. Reputation management is risk management.

Reputation 203

Reputation Crisis Management Airlines Corporate 203

Onclusive

JUNE 23, 2022

Our focus is shifting to making sure that communications objectives are aligned with marketing, as well as business, goals and discussing how PR teams can work with their marketing colleagues to achieve greater impact for the brand. This week, we’re continuing with our June blog series on Measuring Up To Marketing: How PR Fits Into The Mix.

Strategy 195

Strategy Marketing Measurement eBook 195

NewsWhip

OCTOBER 21, 2020

It’s called Crisis Dashboard , and it will enable both communicators and journalists to unpack, in real time, all the public dimensions of any acute news event. The Crisis Information Gap. They’re right to do so: In 2020, one in two consumers globally say that lockdown has made them more likely to buy from brands they trust.

Crisis 158

Crisis Reddit Reputation Tools 158

PRSay

JULY 27, 2020

As employees look for answers during the COVID-19 crisis, they need simple, straightforward language. For communicators, that means eliminating hype, jargon, buzzwords and corporate-speak. These contrived communications are the exact opposite of the natural conversations employees engage in everywhere else,” the authors noted.

Employee 196

Employee Leadership System Corporate 196

Melissa Agnes

JULY 3, 2018

Thanks to high-profile crises, viral issues, and fun television series like Scandal , crisis management is being seen more and more as a “sexy” and thrilling profession or service offering. Crisis management advisors and consultants are not supposed to be the risk. What makes me say this? It is also fictitious.

Crisis Management 166

Crisis Management Crisis Viral Media Training 166

Melissa Agnes

AUGUST 8, 2019

We hear about cybersecurity incidents happening all the time. Most often, we hear about the massive breaches that happen to the biggest of brands. The post Lessons from Managing a Cybersecurity Incident: A Case Study with Naren Aryal of Mascot Books appeared first on Melissa Agnes - Crisis Management Keynote Speaker.

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Case Study Study Crisis Management Crisis 234

Solo PR Pro

MAY 11, 2021

In this monthly series, we ask five Solo PR Pro members to share their best tips, tricks and resources for managing their solo business. 5 solo PR pros advise on crisis communications. This month, we asked our panel of solo PR pros to share how they deal with a client crisis. Are we telling them the truth?

Crisis 115

Crisis Crisis Communications Exercises Communications 115

PRSay

DECEMBER 2, 2020

When two of Boeing’s new 737 MAX passenger jets crashed within five months of each other in late 2018 and early 2019, killing a total of 346 people in Ethiopia and Indonesia, the company faced the worst crisis in its 100-year history. With the MAX, the playbook ran out after a few days, and we were in unprecedented territory.

Crisis Management 106

Crisis Management Crisis Crisis Communications Airlines 106

PRSay

OCTOBER 27, 2023

As Health Literacy Month comes to an end, we must recognize the long journey that lies ahead in ensuring that people across the country receive health information they can both understand and act upon. It hinders their ability to manage their health and condition effectively. One, many people who are reading this know all too well.

Healthcare 162

Healthcare Government Tools System 162

Melissa Agnes

OCTOBER 19, 2014

Welcome to episode #020 of The Crisis Intelligence Podcast, with Melissa Agnes and Bill Boyd. As the Ebola crisis continues to make waves in the United States and around the world, the CDC, government, hospitals and countless others are being looked to to lead the public through this epidemic. The second is Fearbola.

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Crisis Government Crisis Communications Crisis Management 248

Newsfile

DECEMBER 13, 2023

In the constantly evolving AI landscape, IR professionals must excel at creating precise AI prompts for effective financial reporting, investor engagement and crisis management. This article offers AI prompts to help IR professionals enhance outcomes and address communication needs more effectively.

Financial 105

Financial Crisis Management Training Analysis 105

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

NewsWhip

MARCH 27, 2023

Part of this is down to the tools that the above set of teams have available to them to do their jobs. This is only likely to increase as communications, marketing, and insights become more and more intertwined. We’ve seen numerous examples of this recently, some of which are outlined in our recent crisis report.

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Data Crisis Corporate Crisis Management 148