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One Action That Automatically Makes You a Better Listener

Ishmael's Corner

In today’s business environment, the staccato nature of incoming requests requires one to toggle back and forth across many tasks at once. Yet, one of the inevitable downsides of.more. Maybe the Boy Scouts should offer a merit badge for handling Facebook, Snapchat and Instagram while cooking freeze-dried mashed potatoes.

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7 Rules for a New Era of Communications

PRSay

A tossed-off phrase like “Hope you’re having a great summer” can sound tone-deaf to recipients who may be sick or have lost a loved one, or who may be feeling that their race is under attack. James Grunig and Todd Hunt’s “excellence theory” has long told us that, in public relations, listening is as important as speaking.

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How to Track User Sentiment vs. User Behavior in Your Content

Contently - Strategy

Customers take action for a reason. You’re probably used to making strategic decisions to motivate them to perform a certain action. But if you don’t also know why they’re taking that action, you don’t have the whole picture. Sentiment allows you to understand why people take action.

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Taking a Stance on Social Justice: Part Two

Reputation Us

Last week, Credit Union Times ran responses from the three other executives in part one of this two-part article series. Q: What social justice or related causes has your credit union taken on during the past year? We believe our diversity allows us to better understand our members.

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Taking a Stance on Social Justice: Part Two

Reputation Us

Last week, Credit Union Times ran responses from the three other executives in part one of this two-part article series. Q: What social justice or related causes has your credit union taken on during the past year? We believe our diversity allows us to better understand our members.

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Coffee with a Journalist: Lisa Martine Jenkins, Protocol

OnePitch

Click below to listen to the full conversation and read below for highlights from the interview: View Transcription. 00:02:02] BB: And what’s going on inside that industry, definitely important, and specifically climate. But I saw something, and you’ll have to fact-check me on this. Her Beat at Protocol. [00:02:02]

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Video Content Trends for Media and PR Professionals

Cision

Cisco forecasts that by 2019, video will make up 80 percent of all consumer Internet traffic, up from 64 percent in 2014. Want to become an innovator on social media? The first step is to listen. Learn more with Cision’s Listen e-book! Growth in traffic, volume and influence.

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