Waxing UnLyrical

MAY 27, 2017

And which is included in our auto insurance policy (GEICO, because 15 minutes did save me 15% or more and still does). And we don’t just want to pay only for what we use, we are demanding more options, more flexibility, better customer service … and that means better communications. And you’re right.

Customer Service 67

Customer Service Insurance Insurance Banking 67

Communications Conversations

JANUARY 13, 2017

So basically, I’m building on the work I’ve been leading in social media for the company over the last four years, but now shifting my focus to solely be digital, including taking on the role of editor of Blue Cross’ new corporate blog ( www.blog.bluecrossmn.com ). Sometimes that means taking care of their customer service needs.

Insurance 60

Insurance Insurance Social Media Corporate 60

Melissa Agnes

FEBRUARY 16, 2016

Following is a play-by-play of what you can – and should – do now, to ensure successful crisis communications in the event of a corporate crisis. This list will not only serve as a crisis communications check list, but it will also serve as a type of insurance for your organization. Step 1: Identify your stakeholders.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

David PR Group

JANUARY 4, 2016

One thing that I often hear from executives is that they want to improve their corporate communications, marketing and public relations, but they don’t know where to start. This can be clear in a business that receives real estate or insurance work from an established broker relationship. How do you do it? (If

Strategy 40

Strategy Communications Real Estate Insurance 40

Prohibition

JANUARY 7, 2022

You will also have to pay for things such as insurance deductibles and additional security. A crisis management team should also take charge of internal communications and stay in touch with key managers on plant floors and at customer service desks so that they can keep the organisation running smoothly during the crisis.

Crisis Management 62

Crisis Management Crisis Reputation Financial 62