Remove Corporate Remove Crisis Communications Remove Customer Service Remove Insurance
article thumbnail

Three Steps to Successful Crisis Communication

Melissa Agnes

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Let me explain.

article thumbnail

What Is Crisis Management And Why Its Important?

Prohibition

Here are some examples: Theft : If your business has experienced theft of inventory or equipment, you have experienced a crisis. You will also have to pay for things such as insurance deductibles and additional security. Fire : If your business has experienced a fire, you have experienced a crisis.