Remove Corporate Remove Customer Service Remove Employee Remove Insurance
article thumbnail

Three Steps to Successful Crisis Communication

Melissa Agnes

Following is a play-by-play of what you can – and should – do now, to ensure successful crisis communications in the event of a corporate crisis. Customers / clients. This list will not only serve as a crisis communications check list, but it will also serve as a type of insurance for your organization. Candidates.

article thumbnail

What Is Crisis Management And Why Its Important?

Prohibition

You will also have to pay for things such as insurance deductibles and additional security. Further, the same study found that customers who have had a bad experience with a product or service are significantly less loyal than those that haven’t. This could cause your business to lose money because of the items stolen.