NewsWhip

JULY 12, 2022

On Friday, July 8th, 2022, Rogers Communications accidentally shut off its customers’ cell phone, Wi-Fi and cable service for 24 hours, resulting in a PR disaster for the Canadian telecom giant. Rogers is Canada’s biggest telecommunications company and has 11 million subscribers. When they went dark, so did millions of Canadians.

Communications 158

Communications Telecommunications Banking Crisis 158

NewsWhip

OCTOBER 13, 2022

Guest blog by Lloyd Rang, a Canadian communications and crisis management expert. Good crisis communications teams stay prepared for these kinds of events. Knowing how big and how fast a story is moving is critical to your response management. Lloyd is the President and Narrative Lead of Curious Public.

Brand 148

Brand Branding Sports Crisis 148

Prohibition

DECEMBER 9, 2021

But other times share values falling sharply, lawsuits, contaminated or dangerous goods, investigations, or even a new, slightly controversial, marketing tactic you couldn’t wait to try may be enough to damage a brands reputation and enter a real crisis period. And not every company has an appropriate response to that specific crisis.

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

Prohibition

APRIL 23, 2020

But other times share values falling sharply, lawsuits, contaminated or dangerous goods, investigations, or even a new, slightly controversial, marketing tactic you couldn’t wait to try, may be enough to damage a brands reputation and enter a real crisis period. For example Chinese telecommunications company Huawei was accused by the U.S.

Crisis 62

Crisis Telecommunications Reputation Crisis Communications 62

Prohibition

JULY 10, 2019

5) A phone company who didn’t communicate: Huawei’s damaged reputation. The Chinese telecommunications company has often been criticised for not practising transparency. The key of any crisis communication is to be proactive, transparent and accountable. They have been dealt many accusations by the U.S.

Fashion 75

Fashion Telecommunications Crisis Training 75

Reputation Us

OCTOBER 27, 2021

The world’s in trouble, there’s no communication!”. This may be linked to a company’s actions, performance or communications. The Pentland Analytics study analyzed share-price fluctuations of 125 companies during the calendar year following a reputational crisis. –Joan Jett. TalkTalk lost $1.4

Reputation 88

Reputation Financial Telecommunications Employee 88

Reputation Us

OCTOBER 27, 2021

The world’s in trouble, there’s no communication!”. This may be linked to a company’s actions, performance or communications. The Pentland Analytics study analyzed share-price fluctuations of 125 companies during the calendar year following a reputational crisis. –Joan Jett. TalkTalk lost $1.4

Reputation 78

Reputation Financial Telecommunications Employee 78