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Five lessons communications teams need to learn from Rogers’ PR disaster

NewsWhip

We asked communications and crisis management expert Lloyd Rang — President and Narrative Lead of Curious Public — to share his thoughts on the lessons communications professionals can learn. . Rogers is Canada’s biggest telecommunications company and has 11 million subscribers.

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TCIP #044 – Organization Fined $1.1 Million for Emailing Canadians (CASL) with Maanit Zemel

Melissa Agnes

Canada’s Anti Spam Legislation (CASL) came into effect in July of 2014 and it seems that since it came into effect, the Canadian Radio-television and Telecommunications Commission (CRTC) has been out for blood. Both of these organizations took a completely different approach to their crisis management, which is interesting to analyze.

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Three lessons brands can learn from the Hockey Canada Scandal

NewsWhip

Guest blog by Lloyd Rang, a Canadian communications and crisis management expert. Lloyd is the President and Narrative Lead of Curious Public. Hockey isn’t just important to Canada — hockey IS Canada. We Canadians play the game in our driveways in the summer and on frozen ponds in the winter.

Brand 148
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Why it’s important to prepare for a PR crisis

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Each PR crisis will affect each company, brand or individual in a different way – that’s because they’re all different. And not every company has an appropriate response to that specific crisis. This is where effective PR crisis management comes in. Create a written crisis plan.

Crisis 62
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Why it’s important to prepare for a PR crisis

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The fast paced digital world we live in means it is essential that you are prepared for a PR crisis. The key to any crisis communication is to be proactive, transparent and accountable. For example Chinese telecommunications company Huawei was accused by the U.S. Unlike a lot of brands in 2019 that failed to do so.

Crisis 62
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Top nine PR crises so far for 2019

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The Chinese telecommunications company has often been criticised for not practising transparency. 5) A phone company who didn’t communicate: Huawei’s damaged reputation. They have been dealt many accusations by the U.S. that they are a security risk and a thief of commercial secrets.

Fashion 75
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Bad Reputation: The Co$t & Steps To Mitigate Risks

Reputation Us

A 2018 global study by London-based Pentland Analytics, Reputation Risk in the Cyber Age , study compared UK telecommunications firm TalkTalk with US home-improvement retailer Home Depot after they were hacked. News reports indicate Boeing’s plane orders in 2020 hit a 30-year low—even as jet orders at rival Airbus reached record highs.