Shark Week Case Study: A Lesson in Crisis Management, Pt. 2
Shift Communications
JULY 24, 2017
As soon as the crisis hits, it’s critical to assess what people are saying about it. s team can use Google Trends to monitor for increased consumer interest in subjects that could be bad for business. Sysomos is a tool that can be used to track online discussions around specific terms and phrases associated with the crisis.
Let's personalize your content