Ethical Voices

MARCH 14, 2022

Ethical issues in merging the science and art of public relations. I started in Washington DC in Public Affairs and Crisis Management. Still am a crisis guy and always will be, I think. I learned the ethics challenge very early on in my career. What is the best piece of ethics advice you were given?

Ethics 52

Ethics Publicity Data Agency 52

Maxim Behar

NOVEMBER 23, 2020

The pandemic coincided with my announcement by the influential American publication PR Week as the best PR professional in Europe for 2020. Globally, for years there has been a fairly rapid unification of the three elements of the business of public communications - PR, advertising and digital business. Well, for sure.

Crisis Management 83

Crisis Management Crisis Advertising Advertising 83

Ethical Voices

JUNE 13, 2022

She is recognized one of Canada’s most powerful and innovative women in Public Relations. She discusses a number of important ethics issues including: The ethical importance knowing when to saying “No”. How to empower your employees to make tough ethical decisions. The blurring of paid and owned media.

Ethics 52

Ethics Real Estate Agency Company 52

PRSay

JUNE 16, 2023

Technology’s continuous advance is affecting every profession, including public relations. In public relations, generative AI has the potential to automate routine tasks such as writing press releases, social media posts and email pitches, thus allowing practitioners to focus on strategic, big-picture work.

Technology 146

Technology Crisis Management Social Media Training 146

ImPRessions - Crenshaw Communications

MAY 12, 2023

Crisis management Crisis chops are what separates those at the top of their game from the pack. Clearly any public company of Waystar Royco’s size with an octogenarian CEO would have an interim plan, at the very least, in the event of the CEO’s incapacity. On Succession, this one is a mixed bag.

Communications 193

Communications Corporate Crisis Reputation 193

Melissa Agnes

OCTOBER 21, 2014

In fact, if you aren’t prepared, today’s crisis realities will work against you , rather than for you, in a crisis – making your task of effective crisis management extremely difficult. So what are today’s crisis realities and what do they mean to your organization? I won’t lie.

Crisis 249

Crisis Crisis Management Viral How To 249

ImPRessions - Crenshaw Communications

FEBRUARY 21, 2020

The key, of course, is for senior managers to model ethical behavior, and to cultivate an environment of full transparency. If complainants can make reports anonymously to an outside firm, it allows for more objective reporting and the chance to correct wrongdoing without public exposure. That’s easier said than done.

Corporate 272

Corporate Reputation Policies Employee 272

Sword and the Script

JANUARY 3, 2023

We interviewed ChatGPT about public relations and while it does well with high-level questions, it becomes repetitive when those questions were more nuanced; the system says it is “unlikely” that it “or any other AI system will fully replace public relations (PR) professionals”. What is public relations?

Interviews 104

Interviews Publicity Technology Social Media 104

Landis PR

JANUARY 9, 2023

A currently free tool from OpenAI that was released to the public in November as a research preview, ChatGPT can be asked to help with everything imaginable, such as writing high school essays, crafting haiku, drafting cover letters for specific jobs, writing contracts, creating code for a new app, or explaining the theory of relativity.

Ethics 52

Ethics System Crisis Management Data 52

Burrelles Fresh Ideas

JANUARY 16, 2024

In a world saturated with information, where consumers are more discerning than ever, the role of authenticity in public relations and communications cannot be overstated. Authenticity is the glue that binds relationships, builds trust, and shapes public perception. It has become the cornerstone of successful communication strategies.

Crisis 85

Crisis Airlines Crisis Communications Social Media 85

Prohibition

AUGUST 1, 2023

As the demand for vegan and vegetarian products continues to rise, so does the need for effective public relations (PR) strategies to promote these brands. Some choose veganism or vegetarianism for ethical reasons, while others do so for health or environmental concerns.

Brand 62

Brand Branding Ethics Storytelling 62

PRSay

JUNE 7, 2021

Just skim the headlines and you’ll notice everything from fraud and deadly cyberattacks to ethics violations, faulty products and tone-deaf commercials bringing down the mightiest of organizations. Red teams expose what works, what doesn’t and what needs improvement in a crisis-management strategy.

Crisis 161

Crisis Exercises Crisis Communications Reputation 161

Presspage

JUNE 16, 2023

While AI brings numerous advantages, it cannot replace the human touch in certain critical aspects, such as relationship-building, crisis management, and strategic decision-making. Human involvement remains essential for successfully managing these events.

Financial 78

Financial System Ethics Data 78

Reputation Us

AUGUST 9, 2023

Negative publicity, ethical breaches, product recalls, or any crisis linked to reputation can lead to a loss of customer trust and loyalty. By understanding the value behind reputation and the ramifications of its damage, businesses can thrive in an era when reputation is more important than ever before.

Reputation 78

Reputation Insurance Insurance Financial 78

Melissa Agnes

OCTOBER 21, 2014

In fact, if you aren’t prepared, today’s crisis realities will work against you , rather than for you, in a crisis – making your task of effective crisis management extremely difficult. So what are today’s crisis realities and what do they mean to your organization? I won’t lie.

Crisis 100

Crisis Crisis Management How To Viral 100

ImPRessions - Crenshaw Communications

FEBRUARY 18, 2020

The key, of course, is for senior managers to model ethical behavior, and to cultivate an environment of full transparency. If complainants can make reports anonymously to an outside firm, it allows for more objective reporting and the chance to correct wrongdoing without public exposure. That’s easier said than done.

Corporate 156

Corporate Reputation Policies Employee 156

Stephen Waddington

FEBRUARY 12, 2021

Issues and crisis management have come to the fore as companies are forced to react to economic factors and as misinformation about COVID-19 continues to spread, placing a sharper focus on tackling fake news and the need for customer transparency and honesty.

Crisis Management 88

Crisis Management Print Ethics Local 88

Melissa Agnes

JULY 12, 2016

In theory it may be easy to say that, if an employee were to commit a personal act of misconduct that did not align with or reflect upon the organization’s values or code of ethics, that the decision to terminate that employee’s position at the organization would be easy.

Crisis Management 0

Crisis Management Crisis Employee Ethics 0

Melissa Agnes

SEPTEMBER 4, 2020

The average ReputationGrower experience takes about four weeks, from on-boarding to approval, and then you typically begin to see the results appear in Google within an average of a month from publication. She was pleasantly surprised when she started seeing results within a couple of days from publication.

Brand 234

Brand Branding Reputation Crisis 234

ImPRessions - Crenshaw Communications

AUGUST 5, 2019

But as the agency that has tried to align its brand with public trust, one hopes it has learned from its mistakes. On closer examination, the Edelman/GEO Group situation is a great example of what not to do when faced with an ethical quandary. That’s so not what happened. But it gets worse!

Industry 217

Industry Reputation Groups Internal 217

PRSay

FEBRUARY 16, 2021

By 2010, the opioid epidemic was already in full swing, and public concern about it had grown. Will you be able to legally, ethically, reputationally defend the advice you gave? Some executives on the McKinsey team had to realize what they were doing (or being asked to do) was wrong — ethically, morally, perhaps legally.

Communications 157

Communications Ethics Leadership Reputation 157

PRSay

JANUARY 26, 2021

Leading with empathy, compassion and authenticity in moments of crisis will undoubtedly yield positive, long-term results that will have a far-reaching impact. The responsibility to our publics is to act morally, ethically and with civility. Photo credit: julian leshay /shutterstock ].

Crisis Communications 164

Crisis Communications Crisis Communications Leadership 164

Critical Mention

AUGUST 20, 2020

As PR pros work from home, now is a good time for them to sharpen their communication and public relations skills through educational resources. Even though many public meetings, events and conferences have been canceled, communication is still evolving. The Art of Public Speaking. PRSSA Webinars.

Resources 136

Resources Communications Education Guidelines 136

Melissa Agnes

FEBRUARY 5, 2015

(However, I’d like to add that if you intentionally sabotage someone’s rankings like this, you deserve a crisis in my opinion.). How much of a crisis, you ask? Should you plan for this type of risk in your crisis plan? For all of you ethical readers out there, I know what you’re wondering. I think not.

SEO 124

SEO Engineering Crisis Crisis Management 124

Stephen Waddington

JUNE 26, 2018

It’s essential for reputation monitoring and crisis management. There’s a common but misplaced assertion that PR is a special case because of its reliance on human characteristics such as emotional intelligence; ethics; and interpersonal skills. Paid social was initially viewed as an ethically murky area for PR.

Ethics 69

Ethics Analysis Technology Data 69

Stephen Waddington

JULY 11, 2018

It’s an issue at the heart of the future of PR and public discourse. It was high on the agenda of this year’s BledCom , the international public relations research symposium. We’ll also fail to understand its impact of media and public discourse. It’s essential for reputation monitoring and crisis management.

Analysis 60

Analysis Ethics Technology Crisis Management 60

NewsWhip

JUNE 2, 2021

Predictive Crisis Management . It can inform critical decisions at consumer brands – whether that’s McDonalds understanding the trajectory of public sentiment about political events, or Pepsi spotting real-time cultural trends. . What is Predictive Crisis Management? . Predictive Alerts. Predictive Planning.

Media 88

Media Data Reddit Crisis 88

Cision

AUGUST 9, 2016

In this interview, Brandon shares why brands shouldn’t focus too much on competitors, how to streamline your pitches to journalists and how social media can help your brand in a crisis. What drew you to the field of public relations? A public relations 101 course in college really attracted me to the field of study.

Crisis 0

Crisis Reputation Study Social Media 0

Cision

MAY 4, 2016

Rich Oppel, senior advisor for media strategy and management at Crosswind Media & Public Relations, says brands will successfully land media coverage when they can combine their needs with the needs of journalists and their readers. It will include reputation management, crisis management, brand enhancement and media relations.

Newspapers 120

Newspapers Journalism Pitching Report 120

Critical Mention

OCTOBER 29, 2019

PR pros can deliver exceptional multimedia experiences by spreading their brand’s updates and releases across TV, radio, social media and online publications. Quickly expand your audience by joining professional public relations and marketing associations: PRSA | Public Relations Society of America . Share Tweet Share.

Radio 92

Radio Television Social Media Sports 92

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. The first picks up on your mention of resilience and also the importance of integrating support mechanisms within crisis planning.

Crisis 63

Crisis Crisis Management Leadership Training 63

Where the Fishermen Ain't

OCTOBER 25, 2013

This Sunday, I will be delivering my talk " Hacking Public Relations " at the PRSA International Conference in Philadelphia. There''s a preview over at the Edelman Digital site : Everyone can agree that the complexity involved in public relations and marketing has skyrocketed in the past decade. Friday5: Let’s Hack Public Relations.

Publicity 39

Publicity Wikipedia System Community 39

Norton's Notes

DECEMBER 10, 2014

Businesses of any sector in 2015 will have to be ethical to succeed – not just hotels. This analogy can be transferred to business in so much as, if you deliver good service this will be reciprocated in good publicity and ultimately more profit in the long term. Do you think people should be paid or fined for reviews?

Hotels 37

Hotels Crisis Management How To Policies 37

Ethical Voices

JUNE 27, 2023

Joining me on this week’s episode is Bradley Akubuiro , a partner at Bully Pulpit Interactive , where he focuses on corporate reputation, executive communications, and high visibility crisis management and media relations efforts. What is the most difficult ethical challenge you ever confronted at work?

Ethics 79

Ethics Corporate Leadership Groups 79

Solo PR Pro

DECEMBER 15, 2020

Considerations to keep in mind when choosing your person: select someone whose ethics, client service mantra and skills match your own. I’m constantly reminding our clients to review their crisis plans, contact lists and other business owners to review their own crisis plans. Do a quarterly update.

Crisis 66

Crisis Insurance Insurance Banking 66

Stuart Bruce

MAY 29, 2016

I didn’t write or see the entries on my website, which was a work in progress, and wasn’t meant to go public.”. He hopes to advise companies on corporate communications and crisis communications and he can’t even manage his own team doing something as basic as creating a simple website. The jury is still out on that one.

Corporate 60

Corporate Crisis Communications Guidelines Crisis 60

Beyond PR

JULY 20, 2016

From mainstream media with newsrooms spread around the globe to niche publications with smaller but equally passionate staffs, today’s news outlets provide decision-driving information that reaches a diverse audience. Know your standards: AP News Values and other codes of ethics. Learn them. Newsworthy.

Media Relations 40

Media Relations Media Local Healthcare 40