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Dramatic Emotional Exits And Destroyed Reputations

Melissa Agnes

But as someone who’s unfortunately taken the same path as Hannah, albeit in less dramatic fashion, I’m here to tell you that the destructive exit is not all it’s cracked up to be. “There is no private communication in customer service. “There is no private communication in customer service.

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M&A: The Top Reasons Why One Company Acquires Another [PR Tech Sum]

Sword and the Script

This blog is just a clever cover story for a boutique and savvy marketing and PR consultancy serving B2B tech. Check out our services.]. Brandwatch provides “social listening” which is industry jargon for old-fashioned social media monitoring. Articles, blog posts and content picks. Did you know?

Company 154
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Creating Contagious Content for Moms: What Brands Need to Know

Polaris

Ehm launched YMC to create an online destination to help multitasking moms manage their busy lives with advice on parenting, pregnancy, fashion and more. What we found with those 19% who did indicate they’d had a positive interaction, it was a customer service interaction,” Ehm said. It’s about getting new customers.”.

Brand 100
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Analyzing First Responders In Crisis PR

ImPRessions - Crenshaw Communications

Tesla didn’t issue a statement about the accident until four days later, with a blog post titled “What We Know About Last Week’s Accident.” The final paragraph of a March 30 follow-up blog stands out as a piece of sincere communication. The language fits the Tesla brand: aloof, calculated, and confident.

Crisis 136
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Qualify Hard; Close Easy: Leads in Unscripted Marketing Links

Sword and the Script

That day, I became a lead and one that converted the old fashioned way: retail foot traffic. Relevant content of high quality, that provides the answer for which people are searching, like the sort Mr. Robert’s creates for his blog. Content, Local Search and Leads. He gets most of his leads from one source: Google. Did you know?

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Starbucks – It’s Time to Brew Some Tweets

Waxing UnLyrical

Ideally, as a customer, I would love to engage with the brand through social media. H owever, recent stats show big brands do not bother to engage with their customers on social media. With a keen interest in social media, she blogs regularly at In My Humble Opinion. reading and traveling.

Twitter 94
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15 Up-and-Coming PR and Social Media Marketers to Watch

Communications Conversations

She is well versed in customer service and thrives on building relationships — online and in person — while accomplishing a variety of demanding business goals. Outside of the office, Megan has a blog focused on her passion for fashion, and shares her personal content via Instagram. Simply put, she’s a hustler.