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The Secret to Successful Crisis Management in the 21st Century

Melissa Agnes

Social media, the real-time news cycle and mobile technology have changed the landscape for crisis management. The big question… If these are today’s crisis realities, how can you arm your team with the skills, mindset and tools to make these realities and challenges work for your organization rather than against it?

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TCIP #048 – The Secret to Successful Crisis Management with Melissa Agnes

Melissa Agnes

Welcome to episode #048 of The Crisis Intelligence Podcast, with Garth Rowan and Melissa Agnes. The topic of my TEDx talk is “The Secret to Successful Crisis Management in the 21st Century” In this week’s episode of The Crisis Intelligence Podcast, I did something a little different from what I usually do.

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TCIP #055 – Life’s Most Important Question with Brian Willis

Melissa Agnes

Welcome to episode #055 of The Crisis Intelligence Podcast, with Melissa Agnes and Brian Willis. Many leaders within the law enforcement community are working very hard to overcome this industry crisis and to embed a corporate culture based on trust-building and transparency within their communities. Experience WINx.

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Behind-The-Scenes Look At How To Deliver a TEDx Talk

Melissa Agnes

In November of 2014 I was honored with the invitation to speak at a TEDx event, which was to be hosted by the City of LA’s Emergency Management Department in March 2015. Every speaker dreams of taking the TED stage – or at least this speaker did! There was, of course, no way that I could or would refuse this invitation!

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War of Ideas: How to Fight and Win on the Social Media Front (Part 1)

Melissa Agnes

Social media’s impact on crisis doesn’t just exist for organizational crises or emergencies such as natural disasters. Social media’s impact on crisis doesn’t just exist for organizational crises or emergencies such as natural disasters.

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Are You Happy?

Waxing UnLyrical

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Are You Happy? September 4th, 2010 Tweet A few days ago, I was on the phone with with someone very dear to me; someone I respect as a professional, and am proud to call friend. This was her dream. Here in the U.S.,