Remove Customer Service Remove Employee Remove Social Media Remove Wikipedia
article thumbnail

10 Ways to Improve Your Social Media Small Talk

Cision

Wikipedia says that “ small talk is a bonding ritual and a strategy for managing interpersonal distance …. Small talk is an essential part of our social interactions. But what about social media? We engage in small talk on social media all of the time, but what makes this small talk most effective?

article thumbnail

Time for PR to Take Back Reputation Management

David PR Group

If you don’t believe me, ask Wikipedia (cue groans.) I know that our profession has an “it’s complicated” relationship with Wikipedia, but millions of people use it each day, and here’s what it says about reputation management: Reputation management refers to influencing and controlling an individual’s or business’s reputation.

article thumbnail

Public relations in 2018

Stephen Waddington

This is an article and deck about the outlook for public relations and social media in 2018. The quarterly data published by social media platforms tells the story. Wikipedia continues to grow as a global knowledge resource. Understand how publics are shifting to new forms of media thanks to the internet. #3

Publicity 164