Customer Service Employee Media Relations Wikipedia 
David PR Group
DECEMBER 2, 2016
If you don’t believe me, ask Wikipedia (cue groans.) I know that our profession has an “it’s complicated” relationship with Wikipedia, but millions of people use it each day, and here’s what it says about reputation management: Reputation management refers to influencing and controlling an individual’s or business’s reputation.
Stephen Waddington
NOVEMBER 19, 2017
Wikipedia continues to grow as a global knowledge resource. There’s a growing recognition of the opportunity to use the social web as a means of engaging directly with a variety of stakeholders including customers, employees, prospects and suppliers. Its data shows clear return on investment in investment in social media. . #15
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