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The Best PR Agency Asset: Flawless Media Contact Lists

ImPRessions - Crenshaw Communications

For a PR agency team, few things are more important than having media contacts at the ready. Media contacts aren’t magic….they’re But media contacts aren’t magic. The first order of business is making sure all contacts are up to date. The simplest way to keep contacts up to date is through simple research.

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How contact centers can be strategic digital assets in PR management

Agility PR Solutions

Contact centers have evolved significantly, from being customer service hubs to playing a critical role in public relations, particularly in crisis situations. In an era where digital interactions can dramatically impact a company’s reputation, the capacity of contact centers to deliver timely and empathetic responses has become crucial.

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Contact center CRM: 3 ways it boosts CX and enables sales

Agility PR Solutions

This is where Customer Relationship Management (CRM) becomes crucial, especially for contact centers. Let’s explore how effectively utilizing CRM can lead to a significant increase in customer satisfaction. […] The post Contact center CRM: 3 ways it boosts CX and enables sales appeared first on Agility PR Solutions.

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Relearning In-Person Eye Contact

Culpwrit

Having stared at people’s eyes as pixels on video screens for the past 18 months, in-person eye contact may take some getting used to. The post Relearning In-Person Eye Contact appeared first on culpwrit. And in-person meetings and presentations will […].

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2022 Media Database Buyer’s Guide

When it comes to maintaining accurate contact information for journalists and influencers, your homegrown database likely isn’t cutting it.

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Why Should You Manage Your Press Contacts With a PR CRM?

Prowly

Like most PR practitioners, you might still be using good old Excel for press contact management. The post Why Should You Manage Your Press Contacts With a PR CRM? For some reason, CRM tools for PR have only just started gaining traction. There’s nothing wrong with that, except… it […]. appeared first on Prowly Magazine.

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How to Stay in the Know About Your Media Contacts and Their Beat

Prowly

The post How to Stay in the Know About Your Media Contacts and Their Beat appeared first on Prowly Magazine. We’ve grown accustomed to seeing editors move regularly from one publication to the next, and freelance journalists juggle different beats based on the publications they’re currently working with.

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