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The Capitol Riots: A Crisis Communication Retrospect

PRSay

The concept of crisis communications can elicit images of Olivia Pope on the ABC series “ Scandal ” rattling off a monologue to a slew of reporters. While not quite as cinematic in reality, crisis communications is at the heart of any professional communication enterprise. Learning from the crisis.

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4 things every crisis communication strategy should include

Agility PR Solutions

Occasionally, you will face a crisis. A crisis communication strategy can help you avoid costly missteps and get […]. The post 4 things every crisis communication strategy should include appeared first on Agility PR Solutions. Most of the time, problems are relatively easy to resolve.

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Crisis communication principles: 4 benefits of having a solid plan

Agility PR Solutions

The plan that companies create to ensure that they have effective and efficient communication during a PR crisis is essential, which is what crisis communication entails. This plan is crucial in ensuring that a company remains functional even when going through a crisis.

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Making The Case for Excluding Jargon From Crisis Communication

Melissa Agnes

Recently, Eric Chandler and I wrote a blog post called “Social Media Crisis” and Other Buzzwords that Need to Go. ” When I talk, train and write about crisis communications, I always say that your audiences want (and expect) to communicate with the people behind the brand, not with your logo. Then we have jargon.

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Why You Should Hire a Crisis Communications Agency?

Prohibition

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. What causes a crisis to go viral?

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3 ways to use email for effective crisis communication

Agility PR Solutions

While public statements and interviews are important because of the reach that accompanies them, sometimes in a crisis another medium may be more effective or appropriate. Emails are a powerful medium that PR professionals have at their disposal to handle a crisis, but as […].

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When and how to fire a client humanely: The ultimate in crisis communications

Agility PR Solutions

They’ve had to learn how to handle internal dialogue during a pandemic, and adapt to how COVID-19 has changed the way we communicate. The post When and how to fire a client humanely: The ultimate in crisis communications appeared first on Agility PR Solutions.