Critical Mention

JULY 15, 2020

The product launch is one of the company’s most significant since its founding in 2002 and will allow customers to leverage a powerful Earned Media Suite when combined with Critical Mention’s TV, Radio, Social Media and Online News Monitoring. Customer support is available 24/7/365. . www.criticalmention.com.

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Media Radio Television Engineering 108

Critical Mention

NOVEMBER 5, 2019

Social Media Improves Customer Service. Oftentimes, consumers rely on social media reviews and online customer service to finalize purchasing decisions. Looking for a way to monitor, analyze and share your coverage from TV, radio, online news and social media sources? Share Tweet Share. Until next time!

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Social Media Media Customer Service Radio 105

NewsWhip

JUNE 10, 2021

Deploying crisis management teams | Jump to text. It comes down to every customer service interaction. Or has it moved from Twitter to Facebook, or from Twitter to someone’s blog, or whatever it might be? How would you define the difference between risk management and crisis management?

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Reputation Crisis Management Crisis Enterprise 78

The Stalwart Blog

APRIL 26, 2020

Thanks to Steve Smith of Growth Source Coaching for having me on this Facebook live broadcast courtesy of the Lake Forest Chamber of Commerce. Maybe it’s a poor customer service call that somebody threatened to go on their blog or talk about them on Instagram. Steve Smith: Good afternoon, and welcome to Open for Business.

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Crisis Local Facebook Social Media 78