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Effective Crisis Communications Strategies for Travel and Tourism Companies

Ronn Torossian

The travel and tourism industry is highly susceptible to various PR crises, ranging from natural disasters and political instability to health outbreaks and safety concerns. When a crisis occurs, the reputation and viability of travel and tourism companies can be severely impacted.

Tourism 195
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Behind the Headlines With Scott Peacock

Cision

Scott Peacock, public relations manager at Visit North Carolina, discusses how he lead the state’s tourism marketing during a summer marred by several shark incidents. He shares his thoughts on crisis communication and the keys to recovery. What do you think the most important steps in crisis management are?

Tourism 120
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3 Tips to Clean Up a Crisis

Cision

Brown discussed how Cision Global Insights helped mitigate the crisis faster by tracking audience in real time, provided qualitative and quantitative data for better decision-making and preserved the state’s tourism during the busiest season of the year. Highlight The Proper Terminology.

Crisis 120
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3 Relationships That Shift During a Crisis

Cision

With a real-time crisis management strategy and strong influencer relations, you’ll be able to communicate with those who are interested in what your brand has to say and persuade them to stand by your side. So how can your brand share its side of the story? By identifying the right places and people to mobilize.

Crisis 120
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Top 11 PR Crises in 2020 So Far

Prohibition

COVID-19 has had a huge impact on pretty much everything and everyone, especially for the travel and tourism industry. Get in touch with us today to find out how we could support you with your PR crisis management. A flying disaster: Aer Lingus overcrowded flight. Drop us an email: hello@prohibitionpr.co.uk

Crisis 71
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Top 11 PR Crises in 2020 So Far

Prohibition

COVID-19 has had a huge impact on pretty much everything and everyone, especially for the travel and tourism industry. Get in touch with us today to find out how we could support you with your PR crisis management. A flying disaster: Aer Lingus overcrowded flight. Drop us an email: hello@prohibitionpr.co.uk

Crisis 62
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The Value Of A Fire Drill

Waxing UnLyrical

Keeping all this in mind, following are my top tips for whenever you have to develop a crisis management plan. Get Shareaholic test Filed under Communication , Guest Posts , Narciso Tovar , Public Relations | Tags: crisis communications , crisis planning , value of a fire drill | Comments (9) Site settings comment help?

Crisis 71