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How To Gain The Benefit Of The Doubt In A Crisis

Melissa Agnes

When crisis strikes, you have mere moments to begin to gain (a semblance of) control over the narrative of the story. In this week’s #crisisready video , I discuss some initiatives that you should be building into your crisis preparedness program, in order to help you gain that benefit of the doubt at the onset of a crisis.

Crisis 100
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What’s The Best Way To Train Your Staff To Be Crisis-Ready?

Melissa Agnes

How to work together to successfully manage the crisis. So what’s the best way to go about training your team to have the crisis management skills required for successful crisis management in this day and age? Do you have any questions about conducting a successful crisis simulation? Now, ask away!

Training 100
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Engaging (and grilling) the social side of James Grunig

PR Conversations

I thought the new media offered tremendous potential for environmental scanning, issues management, rumor control, and crisis communication. I think that most public relations practitioners do what they know how to do. He or she must also think about how to organize symmetrical communication among these different parties.

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Interview with PRSA’s National Chairman, Anthony W. D’Angelo

Critical Mention

He provides insights into PRSA’s initiatives, the upcoming annual conference in Austin, Texas and tips on how to advance your career in PR. Anthony: I can’t believe how fast this year is going–it’s been a blur. His appointment followed more than 25 years of service in the corporate and agency sectors. SCHEDULE A DEMO.

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Cybersecurity, Human Error and Online Reputation

David PR Group

Human error took center stage this week in the world of crisis and reputation management. The other day, I attended a seminar at another accounting and consulting firm called MBAF in Miami. Everything from easily hacked passwords to elaborate “phishing” e-mail scams enables the bad guys to gain access to personal or corporate data.

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Social media policies in order after “covfefe” kerfuffle and Kathy Griffin photos

David PR Group

Before jumping to the corporate world, here are a few personal tips when it comes to communicating in modern times. This is a must for corporate social media postings and anyone running their own business. I have written in the past about corporate social media policies , and my opinion hasn’t changed.