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10 Crisis Communication Tips Every Business Needs

Prohibition

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

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6 Best Practices for Identifying and Reacting to a PR Crisis

Cision

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” SoMe = Facebook, Twitter, YouTube.

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2024’s Top 5 PR Trends: What to Watch

Newsfile

Examples of AI Prompts for PR Research Rank the top five best practices for crisis communication in the context of a healthcare industry scandal? Platforms like Facebook and YouTube will continue to be effective since they have the top two numbers of social media users worldwide. ROI: Financial return compared to PR costs.

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How to Turn Your Brand Crisis into PR Success with Ease

Cision

Fortunately, the GitLab team had already rolled out a crisis management plan. They took the initiative to inform their clients of the crisis before social media started flooding with negative tweets and comments. So, the GitLab staff decided to rope in the professional community for help. HugOps [link].

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War of Ideas: How to Fight and Win on the Social Media Front (Part 3)

Melissa Agnes

Because, aesthetically speaking, it was exactly the type of video that young people are watching and uploading themselves to youtube. In the first two parts of this blog series I discussed the importance and impact of emotionally relatable story-telling as both a crisis communications strategy and a risk-management strategy.