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The Importance of Social Media in Crisis Management

Prohibition

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

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5 Tips For Responding To Negative Online Reviews

The Hoyt Organization

A local consumer review survey by Brightlocal shows that 98% of consumers occasionally read reviews for local businesses. 53% of consumers say that they prefer to read a mix of positive and negative reviews from a business when buying online. When addressing negative reviews, be understanding and constructive.

Policies 100
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4 Corporate Communications Lessons From Hurricane Harvey

PRSay

In corporate settings, outside crisis management experts can use their mental and physical distance from a crisis to see it clearly. Similarly, companies can anticipate many of the resources they’ll need if a crisis strikes. Such allies need to be organized, however, for crisis management messages to be consistent.

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How a World-Class Convention Center Became a Beacon of Hope During the Pandemic

PRSay

Sclafani recounted how the Javits Center, home to the International Auto Show and New York Comic Con, worked with 20 different local, state and federal agencies to convert the 2.1-million-square-foot The Javits Center has 4,000-5,000 construction workers. What follows is an edited transcript of Sclafani’s remarks.

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PR Rock Stars (of the future): 19 new college grads ready to take over the world

Communications Conversations

In class group projects and activities, Mallory is a respected leader and can be counted on to share constructive critique and help with fellow students. He gained valuable skills in his internship in Washington, DC, where he dealt directly with senior level management to develop government affairs materials and engage members of Congress.

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