The Snowball Effect: How Your Company Culture Affects Your Customer Service and Informs Your Communications Strategy
Barokas
AUGUST 22, 2019
How do you define company culture? It goes beyond perks like free snacks or quarterly company outings. Company culture rests on the values every employee brings with them to the office each day. It’s also the foundation for customer service, which in turn shapes the company’s brand and communications strategies.
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