Melissa Agnes

OCTOBER 30, 2018

This discussion explores: Strategic ways to successfully manage controversial viral issues. The power of banking goodwill and trust prior to experiencing an issue or crisis. ” You can also listen to this episode on iTunes , Spotify , Stitcher , and YouTube. If so, click here to set up some one-on-recorded-one time with me.

Government 56

Government Crisis Crisis Management Privacy 56

Sword and the Script

DECEMBER 10, 2019

11) Privacy regs bring back the basics. The consumer privacy battle will rage on, and marketers will be affected by new data privacy regulations. But I am curious if consumer trust has reached a point where more and more brands will look to intentionally create content that ‘goes viral’ due to its divisive or outrageous nature.

Marketing 99

Marketing Content Marketing Advertising Advertising 99

David PR Group

JULY 28, 2015

Restaurants, retail stores, banks, government buildings and even your neighbors are equipped with cameras, so if you are walking your dog, depositing your paycheck or just grabbing a cup of coffee, there may be video evidence of it somewhere. Now, don’t get me wrong, I’m not anti-technology or a privacy zealot.

Reputation 40

Reputation Viral Privacy Retail 40

ImPRessions - Crenshaw Communications

DECEMBER 27, 2016

After it came to light that millions of fake customer accounts were set up by Wells Fargo staff to pad their sales figures, the bank agreed to pay $185 million to settle claims, and CEO John Stumpf apologized and vowed to do better. But Stumpf at first seemed to blame rank-and-file employees, 5300 of whom were fired over the scandal.

Banking 202

Banking Pharmaceuticals Crisis Management Journalism 202