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Your Guide for Data Breach Crisis Communication

Melissa Agnes

For example: Do you have a database of your customers, clients, members or other stakeholders’ confidential information (be it their name, social security number / social insurance number, home address, phone number, banking information, etc.)? Does your organization communicate confidential information and trade secrets via email?

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11 Shrewd PR and Marketing Predictions You Can Bank On

Sword and the Script

A comedy out of crisis communications. Just a few months ago, on Last Week Tonight, John Oliver managed to use humor even when he covered the horrendous Paris attacks on his show. Louise Harris Salazar , Ruder Finn | O’Dwyer’s: Crisis Management Predictions for 2016. Unchaining channel content. .

Banking 60
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Three lessons brands can learn from the Hockey Canada Scandal

NewsWhip

Guest blog by Lloyd Rang, a Canadian communications and crisis management expert. Good crisis communications teams stay prepared for these kinds of events. Knowing how big and how fast a story is moving is critical to your response management. Lloyd is the President and Narrative Lead of Curious Public.

Brand 148
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Learning From Past Crises to Navigate Post-COVID-19

Reputation Us

As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. Q: What is the most important thing credit union executives can do right now, so the COVID-19 crisis is not “wasted”?

Crisis 78
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Behind the Headlines With Kathy Walsh

Cision

What are some of the key components of a successful crisis management strategy? So the first step is planning for the inevitable: crisis can and will strike. If not, consider multiple internships with different types of marketers: a PR firm, an advertising agency, an internal corporate marketing team. Rapid Fire Round.

Nonprofit 227
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Successful Crisis Management Reaches the Heart Before the Mind

Melissa Agnes

Never underestimate the power of emotion in crisis management. Emotion is often underestimated in crisis management. And yet, it’s one of the most powerful aspects of a crisis. Which emotions do you need to pay attention to in a crisis? The power of inherent emotion in crisis management.