Rock the Status Quo

APRIL 23, 2015

Communities are a collection of people passionate about something, who are gathered into a social media community around that passion. It can be an industry, a career field, a product or service or just an idea. It’s not easy, and some products and services make it a more feasible tactic than others.

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Brand Branding Community Wikipedia 100

Cision

DECEMBER 14, 2016

Recently, Facebook started allowing its Messenger chatbots to take payments – making the interaction between chatbot not only a customer service feature but an e-commerce feature. That said, there is potential for Messenger bots to add value to your social, customer service, and sales strategies.

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Facebook How To Customer Service Wikipedia 120

Stephen Waddington

NOVEMBER 19, 2017

This is an article and deck about the outlook for public relations and social media in 2018. The quarterly data published by social media platforms tells the story. Wikipedia continues to grow as a global knowledge resource. Understand how publics are shifting to new forms of media thanks to the internet. #3

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Publicity Ethics Data Community 164