2016 Big Data Customer Service Technology 
Critical Mention
FEBRUARY 22, 2019
AI is among the fastest-growing marketing trends, with 80 percent of marketers predicting in 2016 that AI would revolutionize marketing by 2020. AI programs identify patterns in massive data sets that ultimately drive successful marketing campaigns. ” The rise of customer segmentation. Customer service and Chatbots (15%).
PRSay
MAY 18, 2016
The big data revolution has pushed the public relations industry forward. The focus on data within the public relations industry has occurred for a number of reasons, including: A shift to digital and advanced technologies provides communication professionals with greater access to information about their audience and efforts.
Expert insights. Personalized for you.
118 
Let's personalize your content