Remove 2011 Remove Brand Remove Crisis Communications Remove Crisis Management
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Three lessons brands can learn from the Hockey Canada Scandal

NewsWhip

Guest blog by Lloyd Rang, a Canadian communications and crisis management expert. Canadian brands know this. If you want to appeal to Canadians, connecting your brand to the game has always been a safe bet. . For context, Tim Hortons’ brand DNA is hockey so their departure made headline news. The Scandal .

Brand 148
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6 Best Practices for Identifying and Reacting to a PR Crisis

Cision

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” Working through a PR crisis. Conclusion.

Crisis 120
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From Online to Offline: Social Media Creates International Opportunities

Karen Freberg

We have similar interests and connections in the crisis management field. When I shared my blog post about my sabbatical, Dan asked me if I would be willing to come out to Wellington for an invited talk to Victoria University and do a presentation on my work in social media and crisis communication. What did I say?

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The Value Of A Fire Drill

Waxing UnLyrical

The smart brands kept their chips in: they stayed in the game with different messages, new incentives and, ultimately made themselves part of the conversation. Keeping all this in mind, following are my top tips for whenever you have to develop a crisis management plan. I can go into other examples, but… you get the point.

Crisis 71