Presspage

FEBRUARY 8, 2021

In a time of crisis, they may see more information about your organization than during ordinary times; they may believe the real-time accounts of others over you; share the most dramatic of stories (in many cases leaving out facts); and decide in a split moment if they support and trust you. However, not every crisis is predictable.

Crisis 127

Crisis Crisis Management Case Study Reputation 127

5W PR

OCTOBER 2, 2023

In the world of public relations, ethics, and authenticity stand as cornerstones that not only define the profession but also dictate its long-term success and impact. PR professionals play a critical role in shaping public perception, maintaining reputations, and building relationships between organizations and their stakeholders.

Ethics 88

Ethics Guidelines Reputation Privacy 88

Konnect Agency

JUNE 22, 2023

In today’s fast-paced world and in our current climate, businesses are more vulnerable than ever to face a crisis that could negatively impact their public reputation and ultimately their bottom line. The goal of a crisis PR plan is to minimize the impact of a crisis on a business’s reputation, operations, and finances.

Crisis Communications 52

Crisis Communications Crisis Agency Communications 52

Melissa Agnes

DECEMBER 7, 2014

Welcome to episode #027 of The Crisis Intelligence Podcast, with Melissa Agnes and Tony Jaques. A question I get asked often is, “what is the difference between an issue and a crisis?” This episode of The Crisis Intelligence Podcast discusses: The difference between crisis preparedness and crisis prevention.

Crisis Management 218

Crisis Management Crisis LinkedIn Reputation 218

ImPRessions - Crenshaw Communications

FEBRUARY 1, 2021

Between the PR and marketing functions of any organization there can be creative tension or even competition. PR, on the other hand, with its ties to reputation and crisis management, is thought to play a more defensive role, designed to protect the corporate brand. A sudden market shift or crisis. But it’s not a contest.

Marketing 310

Marketing Product Launch Corporate Viral 310

5W PR

MAY 26, 2023

PR professionals aim to create positive relationships between their clients or organization and the media, with the goal of earning positive media coverage and managing any negative attention that may arise. This results in a positive exposure for the client or organization. This can help to build a positive reputation.

Media Relations 88

Media Relations Media Crisis Meeting 88

PRSay

JANUARY 9, 2024

As you likely know, traditional media training and crisis training tend to focus on one spokesperson, usually the CEO, who is put through his or her paces in front of a group. More broadly, training helps people make better presentations and supports staff development across tiers of an organization.

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Training Conference Technology Meeting 100

NewsWhip

OCTOBER 13, 2022

Guest blog by Lloyd Rang, a Canadian communications and crisis management expert. The organization promised to do better last July. . Again, the organization was siphoning public money and kids’ registration fees to out-of-court settlements rather than fixing the root of the problem. . Hockey Canada seems to be a sinking ship.

Brand 148

Brand Branding Sports Crisis 148

Melissa Agnes

APRIL 9, 2018

Note: The following is an excerpt taken from my new book, Crisis Ready–Building an Invincible Brand in an Uncertain World , which is available for purchase on Amazon. Whom should you include within your crisis management governance? For example, consider a cybersecurity crisis. These three groups are: The leadership team.

Resources 180

Resources Crisis Management Crisis Government 180

Melissa Agnes

APRIL 4, 2018

Note: The following is an excerpt taken from my new book, Crisis Ready–Building an Invincible Brand in an Uncertain World , which is available for purchase on Amazon. The importance of solid and practical crisis management governance model. This is the team responsible for the organization’s crisis management and response.

Crisis Management 169

Crisis Management Government Crisis Employee 169

Deirdre Breakenridge

FEBRUARY 12, 2018

One of the common patterns of poor leadership and of mishandled crises is what crisis guru Jim Lukaszewski calls “ testosterosis ,” a condition that isn’t gender specific. Humility all too often is interpreted as weakness, especially in competitive cultures like Wall Street, politics, or the top of big organizations. Testosterosis.

Leadership 305

Leadership Crisis Management Crisis Groups 305

Melissa Agnes

NOVEMBER 23, 2014

Welcome to episode #025 of The Crisis Intelligence Podcast, with Melissa Agnes and Maanit Zemel. This new anti-spam legislation applies to every person and organization communicating electronically to Canadians. Actions your organization needs to take now, to make sure you are not and will not violate CASL.

Policies 263

Policies Crisis Crisis Management LinkedIn 263

ImPRessions - Crenshaw Communications

JUNE 29, 2020

The crisis threatens the survival of many smaller businesses, so everyone is rooting for recovery. In times of crisis, change, or transition, leadership is critically important. For most organizations, that means C-level communications is under scrutiny. Empathy is also a two-way street. PR and content offer long-term value.

Marketing 225

Marketing Leadership Crisis Healthcare 225

Onclusive

JANUARY 14, 2021

In this week’s article, we are discussing how to build an impactful communications team, outline clear roles and responsibilities between the C-suite and communications, and define the optimal scope and budget. Defining the optimal scope and budget for communications. Building an impactful communications team.

Communications 195

Communications Corporate Measurement Reputation 195

Melissa Agnes

MAY 23, 2016

Your crisis management governance model serves as one of the foundational elements of your entire crisis management program. It defines everything from the structure, roles and responsibilities of your crisis team, straight through to your internal escalation process.

Crisis Management 176

Crisis Management Government Crisis How To 176

Presspage

FEBRUARY 8, 2021

In a time of crisis, they may see more information about your organization than during ordinary times; they may believe the real-time accounts of others over you; share the most dramatic of stories (in many cases leaving out facts); and decide in a split moment if they support and trust you. However, not every crisis is predictable.

Crisis 78

Crisis Crisis Management Reputation SEO 78

Agility PR Solutions

MAY 3, 2020

Just as retail and customer-facing industries are suffering through the COVID-19 crisis, B2B organizations are struggling to adapt to changes in how they connect with customers. The post Burdened by strained relationships, B2B brands looking for answers during COVID crisis appeared first on Agility PR Solutions.

B2B 86

B2B Crisis Brand Branding 86

Agility PR Solutions

JANUARY 27, 2020

New Deloitte research reveals that growing consumer expectations, a breakdown of traditional “walls” and emerging technologies have given rise to a digital identity crisis. The post Digital identity crisis—brands grapple with personalization, security challenges appeared first on Agility PR Solutions.

Crisis 88

Crisis Brand Branding Enterprise 88

Reputation Us

FEBRUARY 27, 2024

According to benchmark data published in 2020 by intangible-asset valuation service EverEdge, intangible assets (which it defines as ranging from data to brands to information, patents, and industrial know-how) account for more than 87 percent of all company value. Next Part…Influencers & Marketing.

Reputation 78

Reputation Corporate Insurance Insurance 78

Melissa Agnes

MARCH 6, 2018

Becoming crisis ready is a process. Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready.

Crisis 172

Crisis Crisis Management Handbook Viral 172

PRSay

JULY 27, 2020

As employees look for answers during the COVID-19 crisis, they need simple, straightforward language. And yet, many organizations still have not shaken off the curse of “garbage language,” a term that writer Molly Young uses to refer to meaningless drivel that tends to “warp and impede communication.” How to improve on corporate-speak.

Employee 196

Employee Leadership System Corporate 196

Stern + Associates

JUNE 22, 2023

His research and engaging lessons reveal that an organization’s communication team is a vital management function that executes strategy and builds the corporate brand. Communication managers should be one of the first people a CEO can turn to, and not just when there’s a crisis.

Strategy 62

Strategy Communications Crisis Communications Corporate 62

Melissa Agnes

AUGUST 4, 2014

When asked how they determine whether or not a negative comment or post is worth paying attention to (in other words, can it potentially escalate into a crisis), most organizations will respond “we look at the influence of the individual or company responsible for the post” But what does this really mean?

Viral 254

Viral Crisis Case Study Reputation 254

Melissa Agnes

JULY 17, 2014

Melissa’s #1 despised buzzword: Social media crisis. The fact of the matter is that a crisis is a crisis. The definition of a crisis: A negative situation / event that threatens to have long-term repercussions on the organization’s reputation and/or bottom line. So let’s call it like it is!

Social Media 252

Social Media Crisis Media Viral 252

Stern + Associates

MARCH 8, 2023

This year’s theme of “ Embrace Equity ” is a timely reminder to organizations striving for this goal – a moral imperative that’s also good for business. Research shows organizations with cultures that rank high in equity outperform their peers and are better equipped to meet the needs of a changing world.

Leadership 93

Leadership Groups Viral Crisis 93

Melissa Agnes

JULY 26, 2016

It watches like a thrilling trailer and is meant to get organizations thinking about their cyber security preparedness. Take a look: Are you ready for a cyber security crisis? Cyber security is a crisis scenario that is extremely top of mind these days – and rightfully so. This video is exceptionally well done.

Crisis Management 100

Crisis Management Crisis Crisis Communications Handbook 100

Cision

APRIL 25, 2017

What started as a fact-checking mission to validate information presented by newsmakers, particularly elected officials’ campaign ads, speeches, and debates, has migrated into an organization-wide effort to verify reported or shared news stories that appear to have bad information, according to Eric Carvin, AP’s social media editor.

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Facebook Newspapers Local Crisis 303

ImPRessions - Crenshaw Communications

JANUARY 29, 2019

They shouldn’t be vaguely defined as in “increased visibility” or “enhanced reputation” because those are too broad. To go the distance and make the investment worthwhile, the overall PR strategy should rest on research that helps define the value proposition and confirms the customer and media targets.

Strategy 265

Strategy How To Resources Employee 265

Melissa Agnes

APRIL 10, 2014

By Judith Delaney, Attorney and member of Agnes + Day’s Crisis Intelligence Team. when a crisis happened it was common practice for an organization to withhold information, particularly if the information was incomplete or involved an organization’s Intellectual Property (e.g. An unprecedented crisis happened.

Social Media 248

Social Media Crisis Crisis Communications Media 248

Melissa Agnes

NOVEMBER 26, 2014

Businesses and not-for-profit organizations that are located inside and outside of Canada may be subject to CASL’s requirements, if they communicate electronically with Canadians, or if they conduct e-commerce activities with Canadians. CEMs are defined in CASL very broadly to include all forms of electronic messages (e.g.,

Policies 195

Policies Crisis Software Examples 195

Stern + Associates

JULY 21, 2023

Digital Public Relations, Defined Digital PR encompasses a range of marketing tactics that use online channels to elevate brand recognition and establish a strong online presence. This, in turn, will drive more organic traffic to your company’s website.

Digital PR 62

Digital PR SEO Engineering Social Media 62

Melissa Agnes

AUGUST 27, 2014

Emory did a beautiful job at managing this crisis, but not all healthcare institutes are as prepared as Emory was. Following Day 1 of the workshop, delegates will be able to: Define clear social media goals and objectives for your organization. How to leverage social media to communicate in a crisis. In the News'

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Crisis Management Government Social Media Crisis 202

Buchanan PR

APRIL 12, 2023

The EPA (Environmental Protection Agency) defines sustainability as attempting “to create and maintain the conditions under which humans and nature can exist in productive harmony to support present and future generations.”

Publicity 79

Publicity Meeting Policies Employee 79

Reputation Us

FEBRUARY 2, 2021

However, wouldn’t you rather find these issues on your watch and fix the reputational issues before a crisis exposes them publicly? At RepUs, we say, “Enhance the reputation that precedes you, before a crisis defines you.” executive, staff, customers, vendors) and external (e.g.,

Reputation 78

Reputation Crisis Analysis Internal 78

Melissa Agnes

AUGUST 29, 2016

The question was: “Is there a secret formula for ensuring our crisis team remains calm in a fast-paced, high profile crisis?” Not to mention that, as a study recently confirmed, stress is contagious , which makes it even more important to effectively manage in a crisis. ” Good question.

Crisis 154

Crisis Crisis Management Crisis Communications Training 154

Konnect Agency

APRIL 20, 2021

Being slow to react to a crisis can be viewed just as unfavorably as not responding at all or providing a rushed response that lacks detail. Thus, having a prepared crisis communication plan is critical for every company. So what is crisis communication? Defining The Threats.

Crisis 52

Crisis Brand Branding Crisis Communications 52

Melissa Agnes

AUGUST 22, 2016

We represent ourselves in the professional world just as much as we represent the organization for which we work or the sponsors or partners that we represent. Important crisis management lessons to learn (and implement). Crisis management lesson for the professional: Think before each action.

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Crisis Management Crisis Leadership Employee 100