Onclusive

NOVEMBER 8, 2023

A subset of corporate communications work includes developing, documenting, and disseminating overarching corporate messaging. Crisis Communications There were some serious PR blunders in 2020. If those PR boo-boos didn’t show us the importance of having a crisis communications plan in place, we’re not sure what will.

Training 195

Training Media Training Reputation Crisis Communications 195

Onclusive

OCTOBER 12, 2021

If you’re a communicator tasked with getting budget approval for the PR department, read on to learn how to develop a business case that you can use to get the resources and support you need to achieve your goals. What is a business case? A business case is one of the most powerful decision-making tools available to the C-suite.

Resources 195

Resources Technology Data Tools 195

Presspage

FEBRUARY 28, 2024

In this article, we’ll explore what crisis comms is and explain how you can revamp your emergency response with the help of the right comm tech software. What is crisis comms and why is it important? Then, when you find yourself needing to communicate promptly and efficiently, the holding statement can be distributed with one click.

Crisis 113

Crisis Reputation Software Crisis Communications 113

Onclusive

AUGUST 9, 2021

A subset of corporate communications work includes developing, documenting, and disseminating overarching corporate messaging. Crisis Communications. If those PR boo-boos didn’t show us the importance of having a crisis communications plan in place, we’re not sure what will.

Training 370

Training Media Training Reputation Crisis Communications 370

Cision

JULY 31, 2015

Establish a crisis communication plan now rather than later. According to Burston-Marstellar , the brands that recoup and recover the fastest are the ones with well-documented policies. Crisis management involves pre-crisis, mid-crisis and post-crisis phases. Get our free tip sheet now!

Crisis 120

Crisis Crisis Communications Brand Branding 120

Prohibition

AUGUST 24, 2023

In the event of a food safety crisis, such as a product recall or contamination issue, these agencies step in to minimise damage to the brand’s reputation. They develop crisis communication plans, handle media inquiries, and provide guidance on how to address the concerns of customers and stakeholders.

Agency 62

Agency Crisis Management Crisis Communications Crisis 62

Onclusive

AUGUST 22, 2017

Corporate communications regularly involves interaction with senior leaders and HR departments. . A subset of corporate communications work, developing, documenting, and disseminating overarching corporate messaging is key to building a strong brand with a consistent message. Crisis Communications.

Media Training 397

Media Training Crisis Communications Conference Training 397

Cision

AUGUST 30, 2016

Open that document up and marvel at your smarts! As a team-centric PR and social crew, we are always updating our roles and responsibilities documents to ensure we have our aces in their places. And, that they are fully briefed on their role within your crisis plan. ET today for the webinar Managing Communication Challenges.

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

Melissa Agnes

JUNE 13, 2015

Tom shares the results of his research and provides suggested guidelines to follow while crafting your emergency messages and crisis communications, to make sure they are simplistic, clear and at the lowest possible readability level. Tips on how to draft crisis communications to be as low a readability level as possible.

Crisis Management 154

Crisis Management Crisis Communications Crisis Guidelines 154

Sword and the Script

APRIL 2, 2024

This helps understand the key points of an article without having to spend time reading the entire document. This latest move may make financial sense, but it’s the second serious crisis communications distraction for the company in Europe.

Reddit 174

Reddit Software B2B Technology 174

Melissa Agnes

JUNE 28, 2015

This, unfortunately runs true on many levels of crisis management, not just in humanitarian work. In this episode of The Crisis Intelligence Podcast, Claudia and I discuss the importance of asking questions and assessing situations before pushing out crisis communications. Documents mentioned in podcast.

Community 140

Community Crisis Communications Crisis Management 140

PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. Our Chapter used the PRSA Crisis Communication Certificate Program , Cutlip & Center’s “Effective Public Relations,” Gartner and our own experiences on the job. Not on my list?

Crisis 78

Crisis Crisis Communications Nonprofit Local 78

PR Fuel

SEPTEMBER 16, 2020

This is a one-or-two page document that highlights something new or different your company is doing. Crisis Communications. Crisis communications involve your plan to deal with negative news if it happens and how to avoid bad PR in the future. The most common way to reach journalists is through a press release.

Crisis Communications 105

Crisis Communications Product Launch Crisis Reputation 105

Doctor Spin

DECEMBER 21, 2023

A media kit, also known as a press kit or PR package, is a collection of prepared documents and images for journalists and potentially for bloggers, influencers , partners, investors, etc. Avoid putting your whole media kit into a single PDF document. What is an influencer media kit? What is an EPK? What is an influencer media kit?

Media 52

Media Wikipedia Product Launch Journalism 52

ImPRessions - Crenshaw Communications

JANUARY 16, 2018

.” In-person, Skype or phone calls are considered “rich” channels of communication and are the most effective ways to hammer out complex ideas, solve problems or address larger strategic questions. “Lean” communications like emails or shared documents are best for routine updates and edits to materials.

Skype 170

Skype Interviews Crisis Communications Crisis 170

Prakkypedia

MARCH 1, 2018

Or: how to begin your crisis communications plan in five minutes. It’s all about developing a crisis communications plan, one of those super-useful tasks we should all undertake, but somehow don’t get around to. This document helps guide Boom Boom Boutique’s communications in the event of a crisis.

Crisis 69

Crisis Crisis Communications Writing Mobile 69

Melissa Agnes

MAY 2, 2016

Include a place for team members to keep notes and document progress for each action item, within each action plan. Tip: If you list out your top 5-10 most likely crisis scenarios, this will go a long way in helping you identify the most important action items for each department or team member. Frequently asked questions (FAQ).

Crisis Management 100

Crisis Management Crisis Crisis Communications System 100

PRSay

MARCH 25, 2019

Hackers can also find and release damaging internal correspondence and documents. ” So, what are the best ways to lessen the potential negative impacts of your internal communications going external? To read more about employee communications, check out our March issue of Strategies & Tactics.

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Internal International Communications Employee 155

Prakkypedia

JULY 8, 2014

A lot of organisations will have a communications strategy in place, but a surprising amount of organisations don’t. If you’re a communications professional, you know the value of a documented strategy which outlines your business objectives, your target audiences and your key messages. Is there a crisis communications plan?

Corporate 107

Corporate Communications Guidelines Policies 107

Newsfile

OCTOBER 24, 2023

How to Avoid Non-Transparent or Misleading Communication Mistakes Create clear, accurate and forthright messaging Respond to a crisis in a timely and transparent manner, admit wrongdoings, communicate steps taken to correct problems and take further preventative measures Consistently communicate to all stakeholders Train company spokespeople and leaders (..)

Communications 52

Communications How To Corporate Training 52

Stephen Waddington

NOVEMBER 6, 2019

Digital channels can be used as part of a crisis communication activity in a normal way. Check the policy documents listed below for full guidance. What communication is restricted communication during purdah? Check the policy documents listed below for full guidance. Where can I find further information?

Resources 62

Resources Communications Government Policies 62

PRSay

JULY 26, 2017

Technology has made studying easier; she uses a computer with screen reading software to access PDF documents and create written materials such as the panel presentation questionnaire and portfolio. The screen-reading software allowed me to access all of the documents I needed to complete my panel presentation and study for the exam.”.

Study 126

Study Public Affairs Software Nonprofit 126

Reputation Specialist Michael Toebe

DECEMBER 31, 2021

Tweeters’ felt Rather was being hypocritical since he had stepped down from his position as a CBS anchor following a story that included forged documents questioning President Bush's service in the National Guard. To critics of Rather this meant he had his own issues with the ‘truth.’

Crisis Management 52

Crisis Management Crisis Communications Crisis Measurement 52

Landis PR

OCTOBER 2, 2023

This is a living document, so don’t forget to update prodigiously. I’m talking about a two-pager (google sheet, tracker, project management software, whatever) that itemizes activities in weeks, months, quarters. The goal is that no one from agency or client side ever has to wonder, “what’s going on this week/month/quarter.”

Agency 64

Agency Technology Meeting Software 64

Landis PR

SEPTEMBER 11, 2023

I like to set a timer on my smartwatch to remind me to stand up and move – even if it’s just to refill my water bottle, do a quick stretch or taking a quick walk while I’m reading a document. Ultimately, there are many smart ways to be more productive at work – and none of them involve logging more hours.

Energy 64

Energy Study System Writing 64

Polaris

JUNE 24, 2016

These are words to live by when it comes to issues management and crisis communications. While your IT team is busy containing the security problem, communicate quickly, directly and honestly with affected customers and other stakeholders. Now, four years later, they’re facing a barrage of criticism.

Communications 119

Communications How To Crisis Survey 119

Cision

JUNE 19, 2015

One of my former managers edited documents so heavily that when I sent him something to review, I joked that the draft was on its way to “Caveat Hill.”. For important deliverables — new business proposals, communications plans, even news releases — his rigorous review process made sense. Good is good enough.

Insurance 120

Insurance Insurance Interviews Crisis 120

PRSay

JULY 10, 2020

But once the crisis is over, it will likely be harder and take more time to retrace our steps and fully piece together the actions we have taken. Keeping a record gives us a valuable resource for future crisis planning. Documenting our crisis-response actions and communications will help us evaluate what worked well and what did not.

Crisis 175

Crisis Crisis Management Employee Retail 175

Prohibition

DECEMBER 9, 2021

This is why it is important to prepare for a PR crisis. Recently Yorkshire Cricket Club underestimated the power of social media and conducted a master class on how not to respond to a PR crisis. The key to any crisis communication is to be proactive, transparent and accountable. How to create a crisis management plan?

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

The Stalwart Blog

NOVEMBER 18, 2019

And then last but not least, talk to a PR company about crisis communications because one of the biggest and worst things that can happen to your company is that you lose your reputation. Another thing is to contact their insurance provider to see if there’s coverage for the event. Dave Oates: Yeah.

Data 60

Data Privacy System Crisis Communications 60

PRSay

FEBRUARY 16, 2021

Write every document, email, text and Teams message as if it could eventually show up on the front page of The New York Times. Advancing strategies to prolong and even increase sales of these drugs then, and in the years since, reflected a blatant disregard for the need to slow or reverse this scourge.

Communications 157

Communications Ethics Leadership Reputation 157

Solo PR Pro

DECEMBER 15, 2020

I’ve worked in crisis communications since I was 22, and was taught from the start to be prepared for anything. Check with an attorney in your state for specifics as you may or may not need to have this document it notarized. This is a guest post by Solo PR Pro Premium member Susan Stoga.

Crisis 66

Crisis Insurance Insurance Banking 66

PR Matters

AUGUST 11, 2014

However, you should ensure there is a crisis communications set of contacts shared between all members of their team and yours (if you have one), and that it covers out of hours and weekends. Don’t forget all of this should be part of your criteria of performance delivery for crisis communications.

Agency 124

Agency Measurement Reputation Skype 124

Beyond PR

APRIL 22, 2016

If managed especially well, few outside your crisis response team will even know something happened. A carefully compiled crisis communications guide can literally save your business when the inevitable occurs. The key to remember is that there’s no universal crisis handbook you can order and put on your shelf.

Crisis 40

Crisis Crisis Communications Chemicals Handbook 40

Sword and the Script

MAY 12, 2020

Additional considerations: Post HTML versions of your press releases – not just PDFs; Create a separate RSS feed for your newsroom that carries just news; Offer reporters a way to sign up for distribution lists that send just for news; and An online newsroom also gives you a platform to rapidly standup a crisis communications response.

Company 98

Company Survey Pitching Report 98

Stuart Bruce

FEBRUARY 19, 2015

Reporters were ordered to destroy all emails, reports and documents related to the HSBC investigation. In crisis communications there are still better ways to manage your reputation than resorting to bullying. ” Thereafter no fresh reports appeared. They don’t. But two wrongs don’t make a right.

Ethics 60

Ethics Journalism Banking Media 60

Waxing UnLyrical

MAY 10, 2017

Elise noted that crisis communications has a direct impact on financial PR, as stock prices are affected directly and almost immediately: A4: “Measure what matters.” ” In times of crisis, this is more important than ever…and fin. MeasurePR. — @Serena (@Serena) April 13, 2017. svcs has had A LOT!

Financial 88

Financial Measurement Communications Agriculture 88