ImPRessions - Crenshaw Communications

APRIL 18, 2023

Ways To Safeguard Brand Reputation Most companies will never experience a large-scale brand reputation crisis — that’s the good news. Ways To Crisis-Proof Your Brand There’s nothing like a crisis to show how fragile a public image can be. Yet, although they’re often intertwined, they are distinct.

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Reputation Crisis Customer Service B2B 333

Onclusive

APRIL 29, 2021

Before, during and after a PR crisis, information and communication are key. There are very few crisis situations where less communication is better. That’s why media monitoring, sentiment analysis and competitive intelligence gathering are your best friends in a time of crisis. DO prepare to move fast.

Crisis 367

Crisis How To Crisis Communications Reputation 367

Reputation Us

SEPTEMBER 18, 2023

Law enforcement leaders will learn the importance of “playing offense” with their police department’s reputation, as well as learn critical preparation skills to “play defense” and communicate effectively during a crisis. RepUs is a national corporate reputation management and crisis response firm.

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Reputation Crisis Course Corporate 158

Presspage

FEBRUARY 28, 2024

While few try to make mistakes deliberately, every company needs to anticipate a crisis. The good news is that with a few simple precautions, you can breeze through any crisis while keeping your relationship with investors and customers intact. What is crisis comms and why is it important? That’s the bad news.

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Crisis Reputation Software Crisis Communications 113

PR for Anyone

MARCH 20, 2024

Contact the 988 Suicide and Crisis Lifeline if you are experiencing mental health-related distress or are worried about a loved one who may need crisis support. Contact the 988 Suicide and Crisis Lifeline if you are experiencing mental health-related distress or are worried about a loved one who may need crisis support.

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Education Crisis Community Resources 130

Onclusive

MARCH 31, 2021

A communications crisis can be one of the most difficult situations in your career. Crisis preparedness, internal education and having the right tools can aid you before a crisis hits. Crisis situations require research so that you can address the circumstance thoughtfully, and multi-channel rapid response.

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Crisis Communications Crisis Communications Insurance 195

ImPRessions - Crenshaw Communications

MARCH 27, 2024

She shared that after tests showed the presence of cancer following her abdominal surgery in January, she was undertaking “preventative chemotherapy” on the advice of her medical team. It also unleashed a wave of support for the Waleses from around the globe. to not “lose faith or hope. .” One problem?

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Privacy Video Crisis Publicity 332

Business Wire

MAY 28, 2020

One of the striking reactions to the crisis from many organisations has been to do nothing. In fact, an article in the Harvard Business Review shows that those who try to cut their way out of a crisis/recession perform worst after it. So, it’s essential for organisations to focus on how to emerge stronger from the crisis.

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Onclusive

SEPTEMBER 27, 2017

Social media has fundamentally changed how people communicate in times of crisis. This month, the Wall Street Journal outlined dozens of ways social sites and apps are being utilized during a crisis. Here are 10 steps for building an effective crisis communications plan: Watch & Listen to Trends. Acknowledge the Situation.

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Crisis Communications Crisis Communications Employee 325

Ronn Torossian

JANUARY 24, 2022

SeaWorld found itself involved in a big crisis management mistake made by the Orlando Business Journal. This occurred after the outlet reported that one of its polls was being tampered with by the theme park chain. The post Ignoring Criticism and a Damaging Reputation appeared first on.

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Reputation Crisis Management Journalism Crisis 195

PRSay

NOVEMBER 9, 2021

After the last 20 months, most organizations believe they are prepared for anything. We have experienced firsthand how a crisis can significantly and quickly impact business operations. Companies can prepare by evaluating the crisis process, team, tools and resources they have in place. Listen to learn.

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Crisis Crisis Communications Crisis Management Training 195

ImPRessions - Crenshaw Communications

MAY 12, 2023

When founder Logan Roy suffers his first health crisis in Succession ‘s initial episode, she is ready with a “holding statement” to keep the press at bay until a replacement is named. We know nothing about the personal life of Karolina Novotney, the unflappable chief communications officer of the fictional Waystar Royco Co.

Communications 193

Communications Corporate Crisis Reputation 193

ImPRessions - Crenshaw Communications

SEPTEMBER 25, 2023

After announcing that her show would resume production despite the Writers Guild of America strike, Drew Barrymore issued a tearful, 5-minute video apologizing for her decision, but seeming to stand by it. It’s not easy to apologize, especially if things unfold in the public eye.

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Publicity How To YouTube Video 343

Agility PR Solutions

NOVEMBER 28, 2023

This article delves into the strategies PR teams must employ to handle public situations effectively after a flood, […] The post Effective PR strategies in post-flood crisis management appeared first on Agility PR Solutions. The role of PR becomes crucial in shaping the narrative, addressing concerns, and rebuilding trust.

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Crisis Management Crisis Strategy Publicity 107

ImPRessions - Crenshaw Communications

AUGUST 4, 2022

After four months of ostracism for slapping Chris Rock at the 2022 Academy Awards, Will Smith has posted a video apologizing for his behavior. The companies that pledged support for female employees after the Dobbs decision, for example, are expressing an authentic position in response to court ruling that will affect millions.

Construction 385

Construction Crisis Reputation Social Media 385

ImPRessions - Crenshaw Communications

APRIL 9, 2020

Creating a crisis plan in real time. COVID-19 is a global crisis. In public relations, it can feel like a professional “crisis” when a client isn’t ready to pivot, cancel product rollouts, or postpone major events. We now have the opportunity to incorporate lessons of COVID-19 into crisis planning for the future.

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Policies Crisis Pitching Travel 296

Melissa Agnes

SEPTEMBER 5, 2019

One of the challenges of communicating effectively in times of viral issue and crisis management is ensuring that your brand’s communications are consistent across every stakeholder group, region and department. Crisis communication is complex, dynamic and critically important to get right.

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Crisis Communications Crisis Communications Crisis Management 203

Agility PR Solutions

JUNE 20, 2023

Many mistakes made before, during, or after a leak stem from gaps in crisis response […] The post How to respond to a data leak: Tips and insights for crisis management appeared first on Agility PR Solutions.

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Crisis Management Crisis Data How To 95

Agility PR Solutions

APRIL 11, 2021

However, as we heard from the seasoned crisis comms professionals at our Crisis Comms Mastery virtual summit […]. The post 5 Ways Media Monitoring Can Help You Beneficially Evolve after a PR Crisis appeared first on Agility PR Solutions.

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Crisis Media Reputation Crisis Communications 158

Burrelles Fresh Ideas

JANUARY 30, 2024

As if that wasn’t enough, on January 13, a Boeing 737-800 in Japan was forced to turn around after the flight crew discovered a crack in the cockpit window mid-flight. Purina: In other news, Purina is dealing with a social media crisis as pet food safety is questioned by pet owners’ Facebook groups and then amplified on TikTok.

Ethics 96

Ethics Crisis Transportation Airlines 96

ImPRessions - Crenshaw Communications

NOVEMBER 17, 2023

For those who work at high-growth PR firms, newsletters are a valuable tool; after all, in a fast-paced industry like PR, we want to be first to see relevant news. The PR Daily newsletter provides not just the top headlines of the day, but in-depth insight and strategies for everything from crisis communications to the future of PR.

Company 203

Company Trends Case Study Crisis Management 203

Buchanan PR

FEBRUARY 14, 2024

Photo by Camilo Jimenez on Unsplash In the fast-paced and ever-evolving landscape of healthcare, effective crisis communication is paramount for maintaining a positive brand reputation. In this blog post, we will explore strategies for effective crisis communication in healthcare settings. Currently dealing with a reputational issue?

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Healthcare Crisis Communications Crisis Communications 63

Melissa Agnes

SEPTEMBER 4, 2020

Investing in your professional online reputation is an important Crisis Ready strategy—and ReputationDefender has launched a service to help make this process easy for you. Have you put strategic thought into what people find when they google your name? Who is ReputationDefender? Google you.

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Brand Branding Reputation Crisis 234

Agility PR Solutions

MARCH 17, 2021

After the year we all had, it should come as no surprise that crisis communications has become more important to PR. The post How to Prepare For, Respond to and Resolve a Crisis in 2021 appeared first on Agility PR Solutions. In fact, 73 percent of respondents to a survey Agility PR Solutions ran in December said so.

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Crisis Crisis Communications How To Survey 158

Wadds Inc.

FEBRUARY 15, 2023

A review of Communicate in a Crisis by Kate Hartley. When is a crisis a major threat, and when is it just a Twitter storm? Communicate in a Crisis by Kate Hartley sets out to answer that question. No-one should be surprised that “perma-crisis” was declared Oxford English Dictionary word of the year 2022.

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Crisis Communications Crisis Management Analysis 98

PRSay

MARCH 27, 2020

The COVID-19 crisis looms large in our personal and professional lives. After two weeks of working from home, I’ve accepted that remote work will be the new norm for the foreseeable future for many of us. But for business leaders, the question now becomes: Are we prepared to manage this crisis? This is of utmost importance.

Crisis 203

Crisis How To Resources Employee 203

PRSay

AUGUST 31, 2021

Taking a wait-and-watch approach to crisis communications is often an overlooked PR tactic. But going directly into responsive crisis mode isn’t always the answer. But going directly into responsive crisis mode isn’t always the answer. Plenty of smart people in communications disagree with this method. Why wait and watch?

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Crisis Crisis Communications Nonprofit Social Media 164

ImPRessions - Crenshaw Communications

JUNE 29, 2020

The crisis threatens the survival of many smaller businesses, so everyone is rooting for recovery. In times of crisis, change, or transition, leadership is critically important. It used to be that when things got tough, the tough cut marketing and PR budgets. In most cases, scheduled campaigns went out the window. Here’s why.

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Marketing Leadership Crisis Healthcare 225

ImPRessions - Crenshaw Communications

FEBRUARY 21, 2020

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. Things have worked out fine for her; in fact, a cynic might say she’s better off after what happened. Lately it seems particularly relevant.

Corporate 272

Corporate Reputation Policies Employee 272

Melissa Agnes

AUGUST 8, 2019

While a cybersecurity threat doesn’t always necessarily translate into a crisis * (the level of impact depends on the incident itself), it is most certainly an incident that demands immediate attention and proper action. We hear about cybersecurity incidents happening all the time.

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Case Study Study Crisis Management Crisis 234

Flack's Revenge

SEPTEMBER 11, 2019

What are the similarities and differences with other kinds of crisis management? A cyber-attack is a special kind of crisis. As such, these incidents add wrinkles to the traditional crisis management playbook. And they may say the wrong thing or not enough after an attack. The Crisis Plan. Like other PR Crises?

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Crisis Management How To Crisis Reputation 180

Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

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Crisis Management Social Media Crisis Media 118

Presspage

FEBRUARY 8, 2021

In a time of crisis, they may see more information about your organization than during ordinary times; they may believe the real-time accounts of others over you; share the most dramatic of stories (in many cases leaving out facts); and decide in a split moment if they support and trust you. However, not every crisis is predictable.

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Crisis Crisis Management Case Study Reputation 127

Presspage

MARCH 2, 2021

A whopping 7 out of 10 business leaders say to have experienced at least one crisis between 2014 and 2019 ( PWC ). After 2020, most businesses will be well aware that a crisis, whatever its nature, is just a natural part of running a company in an extremely interconnected, hyper-informed world.

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Crisis Software Crisis Management Crisis Communications 148

Reputation Us

SEPTEMBER 6, 2022

Among many things the pandemic made clear, we learned few companies were sufficiently prepared to manage a crisis—a key time when your reputation can take a hit. A Reputation Assessment funneling into a solid Reputation Enhancement Plan can help keep your reputation sound as you ready for a future crisis, small or large.

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Crisis Crisis Management Publicity Reputation 88

Agility PR Solutions

AUGUST 15, 2021

Recently, the employees at the video game studio Activision Blizzard ended up walking off their jobs after news of ? The post Crisis case study: How to turn an employee lawsuit into a brand disaster appeared first on Agility PR Solutions. sexual harassment and gender discrimination lawsuit inside the company surfaced.

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Case Study Employee Study Crisis 158

Reputation Us

SEPTEMBER 8, 2021

On October 6, 2021, Casey Boggs of RepuationUs will present at the Northwest Credit Union Association’s MAXX Annual Convention on the topic, “The Credit Union Crisis Crash Course: Guardrails to Protect Your Credit Union’s Reputation Before, During, and After a Crisis.”

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