Flack's Revenge
DECEMBER 5, 2018
In a nutshell, issues have surfaced over the past couple of years (related to fake news, online manipulation, growing privacy concerns as examples) that I believe drive the need to take stock and possibly reevaluate digital strategies. First, social media will be around for many years to come, just like TV, outdoor, radio and even print.
Rock the Status Quo
MARCH 30, 2015
” “People will be able to have personal conversations with companies – specifically, customer service representatives – and be able to make requests, ask questions and get quick responses in an ongoing thread.” It could help customers by saving them a few mouse clicks. ” Okay.
wiredPRworks
FEBRUARY 11, 2016
Print and Digital Advertising. Why customer experience is more important than customer services. Design a customer-focused marketing plan that integrates directly to your customer's community. Effectively manage your privacy and communication settings. Shaping your brand's reputation.
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