Remove Customer Service Remove Facebook Remove Media Training Remove Reputation
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These Smart Social Media Tactics Will Help You Prevent A Crisis

Melissa Agnes

A company with two plane crashes in the last year asks people to post their bucket list destinations on social media. A social media manager loses their temper in a customer service post on Facebook. But neglected, they can turn into a full blown reputation crash and even a pretty big hit to the bottom line.

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Social media is easier than PR

Stuart Bruce

Indeed what’s in that toolkit is constantly changing and updating, but the fundamental principles of reputation management, engagement, dialogue and relationship management remain. public relations social media Training online PR PR training'

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Why You Should Hire a Crisis Communications Agency?

Prohibition

Prohibition PR is a full-service agency specialising in crisis communication, reputation management , and strategic messaging. As a public relations agency specialising in crisis communication, Prohibition PR provides clients with custom-made strategies and tactics to get their organisations out of hairy situations.

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LinkedIn Social Selling Training & Digital Marketing Workshop Debuts

wiredPRworks

Taught by Barbara Rozgonyi, co-founder of Social Media Club Chicago and CEO of CoryWest Media, you will immediately benefit from Barbara’s engaging and interactive “hands on, fear free” teaching style that’s geared to guide you to start making progress on day one. Do your customers see you as the company or person you think you are?

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So Your Spokesperson Flew the Coop…

Waxing UnLyrical

Invest in getting your spokesperson(s) media trained. If you botch an interview, you run the very real risk of damaging your reputation, losing brand value and jeopardizing organizational objectives. Nothing says, “I care more about money than customer service” than that.

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Five Critical Trends in Digital PR You Must Act On

Norton's Notes

The future of social media community management is in-house. So where does that leave PR agencies who focus entirely on the day-to-day management of Facebook pages and Twitter profiles? PR agencies must start to build their detailed knowledge, skill and experience in social and digital media. But they all live social media.