Remove Crisis Management Remove Customer Service Remove LinkedIn Remove Pitching
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2024’s Top 5 PR Trends: What to Watch

Newsfile

Other platforms like X (formerly Twitter) and LinkedIn will continue to be of importance as more people and businesses strive to establish themselves as industry thought leaders. Crisis Management Effectiveness : Impact of PR efforts in crises. Offer exceptional and empathetic customer service.

Trends 105
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F8 Update: Two Upcoming Facebook Changes PR Pros Should Care About

Rock the Status Quo

” “People will be able to have personal conversations with companies – specifically, customer service representatives – and be able to make requests, ask questions and get quick responses in an ongoing thread.” It could help customers by saving them a few mouse clicks. ” Okay. Triple hmmmmm.

Facebook 100
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An “Interview” with ChatGPT: What is Public Relations? How Has PR Changed? Will Artificial Intelligence Replace Comms Pros?

Sword and the Script

Social media: PR practitioners may manage an organization’s social media accounts and use them to communicate with the public and promote the organization. Gini doesn’t even list Arment Dietrich on her LinkedIn profile anymore. This is very old – like circa 2010 old. You know this…then you are one of her original “crazies.”