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How To Identify your Crisis Plan’s Blind Spots

Melissa Agnes

If a viral crisis were to strike and hundreds (or more) of people were to navigate to your corporate website for more information, would your website crash due to an overload of traffic? Who should be involved in this exercise? Customer service. Therefore, no idea is invalid or not worth exploring. Operations.

Crisis 203
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How To Identify your Crisis Plan’s Blind Spots

Melissa Agnes

If a viral crisis were to strike and hundreds (or more) of people were to navigate to your corporate website for more information, would your website crash due to an overload of traffic? Who should be involved in this exercise? Customer service. Therefore, no idea is invalid or not worth exploring. Operations.

Crisis 100
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Earned Media Rising Podcast With Cision CMO, Chris Lynch

Cision

And that’s like sort of a good clarifying exercise to start. If you look at social just from a corporate responsibility standpoint, it still stretches across a variety of different functions so comms is responsible for, sort of, what is the corporate official message on a lot of things.

Media 202
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10 Crisis Communication Tips Every Business Needs

Prohibition

But just as every corporation doesn’t need the same crisis management plan, it is also true that not all corporations need the same messaging approach to their crisis communications. Domino’s Viral Staff Video. The online and social media craze prompted Domino’s corporate headquarters to take notice.