Remove Community Remove Customer Service Remove Travel Remove Viral
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Who Were The PR Winners And Losers of 2017?

ImPRessions - Crenshaw Communications

In the first quarter alone it was accused of crossing a picket line after the first travel ban, mistreating drivers , and using a secret app to evade regulators. Like a lit fuse, her post burned through the tech community and exploded into public consciousness. The stock price bounced back in short order.

Airlines 180
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The importance of a social media strategy #engaging

Engage PR

Your target audience actually might be most active on Linkedin (*2) or if you’re a visually led brand like hotels, travel and leisure the most engaged communities maybe on Instagram or Pinterest. And as a customer service tool it can get critical messages out to the masses quickly when dealing with any crisis comms.

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10 Crisis Communication Tips Every Business Needs

Prohibition

In today’s society, people talk about bad experiences more often than good ones and often these experiences travel faster than ever before. This response to a crisis is the stage at which an organisation responds to public outcry and tries to gain favour back from the community. Crisis communication case studies.