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Reputation on social media – Comms must own it or lose it

NewsWhip

These folks are fully tuned into the emerging interplay between media and social media. They also use quantified data to inform their strategy and media planning, taking a “moneyball” approach. . Their work is capital “M” media not social media – that’s for the marketing guys on the 11th floor.

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Content analysis tool BuzzSumo adds journalist database for SMBs [PR tech sum no. 48]

Sword and the Script

I’ve been writing this monthly column about PR technology companies for nearly five years – and I’m still continuously reminded that while these companies make software for communicators, they are not typically communication experts. I believe the generative AI is based on OpenAI technology, which makes ChatGPT.

Analysis 144
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Introducing Crisis Dashboard

NewsWhip

In the modern information sphere, crises are more common and can explode within hours through a vortex of media, social media, and motivated groups primed to pounce on particular narratives. They must rely on a hodgepodge of legacy media monitoring technologies, surveys, and direct social network access.

Crisis 158
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5 Easy Tips for Learning in Not So Obvious Places

Deirdre Breakenridge

Now you may say, “But, I’m already learning online and through social media every day.” Alexa is especially helpful if your family abides by the “no technology at the table rule.” Reddit has the answers. We’ve seen the revitalization of Reddit. Our kids have mentioned being on Reddit before.

Reddit 236
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How to Leverage Emotions to Boost Digital PR

Cision

Over the last few years, particularly with the onset of social media, emotional reactions from consumers have changed the face of public relations. Fractl, a digital marketing firm, carried out a surveyed of 400 people asking them to record their emotional responses to 100 of the top images from Reddit’s r/pics community.

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My Take on the Fake News Debate

Flack's Revenge

Some very smart people from the worlds of media, business, and technology made great arguments for each side. It could involve a combination of crowd correction, e.g. a way for users to flag fake news items, and technology akin to spam detection. It was entertaining and informative.

Reddit 168
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5 Simple Ways Small Businesses Can Ace Social Listening in 2019

Waxing UnLyrical

However, most SMBs haven’t a clue how they can profit from this proximity which gets even better with social media via social listening. So keep reading, but first: What is Social Listening? Social media is huge and loud. Align Technology. Become Socially Active. Fast Retailing.