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What will customer experience look like in 2030? Here’s how brands must evolve.

Agility PR Solutions

Just as modern technology has upended the way brands and consumers engage, tech will be the major driver behind the reimagined customer experience (CX) 10 years from now—and brands will have to rethink their customer ecosystems to keep pace with empowered consumers and evolving consumer technologies.

Brand 135
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Meet the 2030 Consumer

5W PR

2030 will be an important year for a couple of reasons. These facts, along with the findings of a study into how the customer experience will be evolving by 2030 give a hint as to how brands might begin preparing to meet these upcoming challenges. In fact, many said they expect to see further increases by 2030.

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Brand loyalty drivers shift as consumers trade cost & quality for safety & personalization

Agility PR Solutions

In response, a majority of brands are rethinking superior customer experience and accelerating their technology development and deployment plans to meet the needs of the evolving consumer, reveals a new study from SAS. The new report, Experience 2030 Pulse […].

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Trend porn

Stephen Waddington

Artificial intelligence, climate crisis, media chaos, COVID-19 impact and the reorganisation of organisations themselves, are among key trends identified by think tanks, analysts, consultants, agencies, brands, and other self-interested organisations. Thanks to Daniel Eckler for scouring the internet and collating reports.

Trends 155
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5 Powerful Sustainability Press Release Examples, Featuring Barbie

Newsfile

Well, the Barbie brand’s sustainability news releases will give you the inspiration that you need. Furthermore, it has a goal of creating 100% recycled, recyclable or bio-based plastic materials in both products and packaging by 2030. By Melissa Strle Are you looking for great sustainability press release examples?

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What’s trending in tech right now?

PR in High Definition

Volvo announced plans to sell only electric cars by 2030 , while Volkswagen says it will sell 1m electric or hybrid cars this year, a huge target that further shows the acceleration of sustainability initiatives among brands. Want to hear more tech news from us?

Trends 96
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2024’s Top 5 PR Trends: What to Watch

Newsfile

List and rank the top five most effective PR strategies for the technology industry, focusing on new product launches. As digital content consumption rises, diversifying your approach with videos, podcasts, images and infographics is key to capturing audience attention and effectively telling your brand’s story. and Salesforce.

Trends 105