5W PR

AUGUST 10, 2020

2030 will be an important year for a couple of reasons. These facts, along with the findings of a study into how the customer experience will be evolving by 2030 give a hint as to how brands might begin preparing to meet these upcoming challenges. In fact, many said they expect to see further increases by 2030.

Consumer 97

Consumer Meeting Mobile Study 97

Agility PR Solutions

NOVEMBER 25, 2019

Just as modern technology has upended the way brands and consumers engage, tech will be the major driver behind the reimagined customer experience (CX) 10 years from now—and brands will have to rethink their customer ecosystems to keep pace with empowered consumers and evolving consumer technologies.

Brand 135

Brand Branding Technology Consumer 135

Agility PR Solutions

JANUARY 21, 2021

As we have reported, consumer behavior and opinions have undergone significant shifts in the COVID age. In response, a majority of brands are rethinking superior customer experience and accelerating their technology development and deployment plans to meet the needs of the evolving consumer, reveals a new study from SAS.

Consumer 91

Consumer Brand Branding Study 91

Stephen Waddington

JANUARY 4, 2021

Artificial intelligence, climate crisis, media chaos, COVID-19 impact and the reorganisation of organisations themselves, are among key trends identified by think tanks, analysts, consultants, agencies, brands, and other self-interested organisations. Thanks to Daniel Eckler for scouring the internet and collating reports.

Trends 155

Trends Technology Television Banking 155

Newsfile

JANUARY 30, 2024

List and rank the top five most effective PR strategies for the technology industry, focusing on new product launches. As digital content consumption rises, diversifying your approach with videos, podcasts, images and infographics is key to capturing audience attention and effectively telling your brand’s story. and Salesforce.

Trends 105

Trends YouTube Video Social Media 105

Stephen Waddington

JUNE 21, 2018

Today half of the world’s population have access to the internet, with the remainder predicted to come online by 2030. The ability of these technology companies to collect data and connect citizens with brands and organisations, at a moment in time, is potent. Technology is a possible solution. It almost seems unfair.

Social Media 73

Social Media Print Study Advertising 73

Stephen Waddington

NOVEMBER 19, 2017

By 2030 everyone on the planet will be connected. Action: Read widely and consume a variety of media. The skills, technology and workflow used in media and public relations are converging. Fake news primarily on social media, means that traditional media brands have reversed declines and are enjoying a resurgence.

Publicity 164

Publicity Ethics Data Community 164