Melissa Agnes

MARCH 13, 2014

By now, we’ve all heard of the terrible crisis Malaysia Airlines is facing with flight MH370 appearing to have vanished out of thin air with over 200 passengers and crew members aboard. So how is Malaysia Airlines handling this crisis? Their use of social media throughout the crisis.

Crisis Communications 279

Crisis Communications Crisis Airlines Communications 279

Melissa Agnes

SEPTEMBER 21, 2014

Welcome to episode #016 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Hemus. Malaysia Airlines has suffered through two devastating and traumatic crises this year. The first was flight MH370 that disappeared without a trace while flying from Kuala Lumpur to Beijing.

Airlines 210

Airlines Crisis Management Crisis Crisis Communications 210

Melissa Agnes

MARCH 18, 2014

By Judith Delaney, Attorney and member of Agnes + Day’s Crisis Intelligence Team. One of the countries I have been following has been Malaysia. Malaysia’s Personal Data Protection Act. Malaysia’s Personal Data Protection Act 2010 (the “Act”) whose effective date had been postponed for several years.

Airlines 256

Airlines Crisis Privacy Case Study 256

Norton's Notes

JANUARY 8, 2015

The CEO of Air Asia and owner of QPR Tony Fernandes faced his biggest challenge last month when an Airasia flight was sadly reported missing. On December 28 th at 7:24 hours Airasia reported the QZ8501 flight from Surabaya to Singapore had lost contact. Crisis Management News crisis management online crisis management'

Crisis Management 28

Crisis Management Crisis Twitter Airlines 28