Customer Service Facebook Handbook Internal 
Stephen Waddington
JULY 10, 2017
Every aspect of an organisation is becoming social, from customer service to marketing; and from product development to sales. Create a Twitter hashtag, a Facebook or LinkedIn group, show the value, and people will come. It’s an issue that is radically changing internal and external communications.
NewsWhip
JUNE 10, 2021
And the reality and what we always train our internal teams on is to understand, and I’m sure this resonates for a lot of your audience, there’s no action we can take these days as companies that can go unnoticed by the media. It comes down to every customer service interaction. That is a risk. Chris: Yeah.
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