Remove Customer Service Remove Employee Remove Newspapers Remove Transportation
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Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

The motion was “You don’t need compliance rules when your employees have social media.” Employees, customers, suppliers, shareholders, regulators on social media will see through your shield and expose you. Doing right by your employees. The debate was chaired by Lord Black, a director of the Telegraph Media Group.

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Delta Troop Fail - Consider the Bigger, Less Popular, Business Picture

Bad Pitch Blog

When he was charged for a third bag, he decided to alert a local newspaper. The military will also ship excess items on its own transportation. But I wondered if Delta could have avoided this problem by aligning marketing more with customer service. My experience involved one soldier, in 2009 I think.