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Does Your Crisis Scenario Plan Need Some Love?

Cision

Watch for issues around the globe and the impact they may have on your business, clients, customers and employees. Loop in HR, accounting, customer service, area managers and people who have a feel for your operations and your geographic regions. in your local areas. Keep your eyes peeled. Practice to stay sharp.

Crisis 220
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10 Crisis Communication Tips Every Business Needs

Prohibition

It is the art of managing crises and communicating with relevant parties in a company such as customers, employees, the public, investors or the press. Crisis communication is intended to bring together a wide range of audiences, including but not limited to: Employees. Prevent panic and make employees feel safe.

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Your audience with the public

Stephen Waddington

These include shareholders, media, staff, suppliers, customers, and the local community. The social web is often described as the largest market research exercise that no one ever commissioned. Promotional social channels very quickly become hijacked by customers wanting to call out customer service woe.

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Public relations in 2018

Stephen Waddington

Twitter is the largest ever market research exercise that no one ever commissioned. Unfortunately the same isn’t true for local media. There’s a growing recognition of the opportunity to use the social web as a means of engaging directly with a variety of stakeholders including customers, employees, prospects and suppliers.

Publicity 164