Who Were The PR Winners And Losers of 2017?
ImPRessions - Crenshaw Communications
JANUARY 28, 2018
Like a lit fuse, her post burned through the tech community and exploded into public consciousness. As images of the bloodied man being dragged from his seat by airport police went viral, the airline made things worse with a series of legalistic and tone-deaf public responses. The stock price bounced back in short order.
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