Community Customer Service Handbook Technology 
Stephen Waddington
JULY 10, 2017
Public relations practice is developing through four stages of media: the media itself, influencers, owned media, and community. Every aspect of an organisation is becoming social, from customer service to marketing; and from product development to sales. Community and commonality are frequently incorrectly transposed.
NewsWhip
JUNE 10, 2021
I don’t know if it even exists anymore, but basically I wrote a lot of user manuals on how to use technologies when people needed that. It comes down to every customer service interaction. Is it isolated in one community or one space or one network? Chris: We have to be aware of everything, quite frankly.
Expert insights. Personalized for you.
112 
Let's personalize your content