Remove 2030 Remove Consumer Remove Customer Service Remove Local
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Future of PR: 2020 edition

Stephen Waddington

Each corporate PRCA member will be expected to engage with a local school each year. These devices have provided the means for consumers to connect to the internet wherever and whenever. It’s indicative of the fact that outside of customer service, social media engagement has largely become a paid activity.

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Your audience with the public

Stephen Waddington

This is when telecom operators such as BT started to offer broadband to consumer users, and wireless networks appeared in public spaces. This is happening in almost every business and consumer category. These include shareholders, media, staff, suppliers, customers, and the local community. billion people taking part.

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Public relations in 2018

Stephen Waddington

By 2030 everyone on the planet will be connected. Action: Read widely and consume a variety of media. Unfortunately the same isn’t true for local media. Bots have been developed to help with customer service, support and sales. We also need greater education so that consumers are alert to the problem.

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