Remove 2015 Remove Analysis Remove Customer Service Remove Ethics
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How AI is Changing Marketing Communications

Burrelles Fresh Ideas

But to the marketing and communications worlds, the reality is that it has been used in various forms for years, having started gaining momentum around 2015. For the last several years, marketers primarily used AI for data analysis and predictive modeling. Related: AI in Customer Service: The Race to the Bottom?

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Future of PR: 2020 edition

Stephen Waddington

Public service broadcasting is failing to pick up the shortfall. Please keep reading for the full analysis. Tackling fake news and disinformation: an ethical issue that strikes at the heart of practice 6. It drives ethical behaviour and creates an essential check on actions that go against the best interests of stakeholders.

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Hopes, Dreams and Sage Advice: 40+ Marketing and PR predictions for 2023

Sword and the Script

Online communities deepen connections and build relationships with customers and prospects that impact product development, customer service, and marketing strategies.”. ~ Grace Platon , Communications Strategist, Communicate Grace, LLC. 2015: 6 Pragmatic Content Marketing Predictions for 2015.

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26 Thoughtful Marketing Predictions that Could Actually Happen in 2019 Across PR, Content, Digital, Social Media and Customer Success

Sword and the Script

Instead, what you’ll find here are well-considered ideas that equal parts analysis and aspiration. 15) Ethics in PR revisited. While most PR pros ARE ethical, it’s something we should all take into consideration. 16) Customer-centric companies win. December 2015: One Bold Content Marketing Prediction for 2016.