ImPRessions - Crenshaw Communications

DECEMBER 10, 2019

Businesses spend millions on brand reputation and community service. But a reputation can unravel quickly when a public-facing employee mistreats a customer, and the customer takes the case to the social mob. Yet given customer expectations, they’re hard pressed to meet an Amazon-like level of customer service.

Customer Service 227

Customer Service Employee Reputation Leadership 227

Stephen Waddington

MAY 4, 2021

Practitioners have supported business leaders in listening, planning and engaging with internal and external stakeholders in managing responses to the pandemic. Companies have carried commitments to meeting broader social responsibilities for many years, acting on them with varying degrees of sincerity.

Publicity 197

Publicity Government Corporate Financial 197

Solo PR Pro

SEPTEMBER 21, 2021

Having adopted both her son and daughter, Susan felt compelled to use her communication skills for good as an advocate for child welfare. and China on international adoptions. I’m kind of a pack animal — I like joining communities and being part of a bigger team,” she says. We work as a network within ourselves,” she says.

Meeting 91

Meeting Retail Groups Hotels 91

Deirdre Breakenridge

FEBRUARY 26, 2018

A Guest Post by Corina Manea, Chief Community Officer of Spin Sucks & Founder of NutsPR. Socializing your brand means interacting with people—your customers, your prospects, your employees, your brand loyalists, and even your detractors—with the purpose of listening to them, and building relationships. It’s about your community.

Brand 256

Brand Branding Social Media Employee 256

Stern + Associates

AUGUST 11, 2023

Customers, investors, suppliers, employees, and even the community can be stakeholders. Community relations Community relations is a type of public relations that focuses on building relationships between an organization and its local community. There are many ways to build community relations.

Public Affairs 62

Public Affairs Publicity Local Crisis Communications 62

Landis PR

APRIL 29, 2024

It is not advisable to have an employee of a communications firm present in the interview situation. Finns still trust the news media: The role of the news media in Finland is strong by international standards and Finns still have strong trust in the news. A good place to connect and meet contacts.

Radio 64

Radio Pinterest Television Government 64

Solo PR Pro

JULY 12, 2022

In the mid 1990s, Ben reconnected with one of the folks he interned for, who was at the time working for Edelman Public Relations Worldwide. Extending skills to LGBTQ community. Ben’s team at RENEW PR includes himself, the only full-time employee, as well as seven freelancers. Blending personal and professional life.

Meeting 52

Meeting Energy Agency Groups 52

PRSay

APRIL 8, 2020

During any crisis, the well-being of employees is always paramount, especially now, as both health and budgetary factors are colliding. What does this pandemic and the resulting interruptions mean to my team, my company, those we serve and our community — and how can we move forward?”. Leading teams from afar.

How To 192

How To Crisis Employee Resources 192

ImPRessions - Crenshaw Communications

DECEMBER 10, 2019

Businesses spend millions on brand reputation and community service. But a reputation can unravel quickly when a public-facing employee mistreats a customer, and the customer takes the case to the social mob. Yet given customer expectations, they’re hard pressed to meet an Amazon-like level of customer service.

Customer Service 156

Customer Service Employee Reputation Leadership 156

ImPRessions - Crenshaw Communications

MARCH 11, 2020

The effect on employee health is still unclear, and the full business impact has only begun. Here is some commonsense PR advice about communicating during a pandemic. As with any emergency, communicators need to draw up a plan for the next 30-to-45 days. What do employees and customers need to know in the short term?

Employee 156

Employee Leadership Viral Small Business 156

Waxing UnLyrical

JANUARY 8, 2013

Whether you want to go for coffee, meet a friend or keep yourself posted on your friends’ birthdays, Facebook is where today’s generation updates each other by sharing the minutest details of their lives on the platform. What do you think: will Facebook ever successfully bridge the gap between employers and employees?

Employee 104

Employee Facebook Communications Travel 104

Doctor Spin

DECEMBER 24, 2023

This bias might have serious implications for internal communications. As PR professionals, we must observe “Communication Discipline.” The committee, composed of esteemed community members, reviewed and approved the various aspects of the plant’s design. They left the meeting feeling satisfied and productive.

Wikipedia 52

Wikipedia Construction Internal International 52

Business Wire

FEBRUARY 2, 2018

By Serena Ehrlich, Director of Social and Evolving Media, Business Wire In early 2018, Facebook announced a news feed update that dramatically changes how brands can engage with their communities and audiences within the Facebook platform. Look at the Instant Pot Community. This is an advice community. Implementation Tip!

Facebook 177

Facebook Community Advertising Advertising 177

Remote PR Jobs

SEPTEMBER 25, 2023

Half said that the LGBTQ community was part of their inclusion efforts, but only a few mentioned other issues related to inclusion, such as age discrimination, accommodating people with disabilities, and addressing socioeconomic disparities in the workplace. A lack of inclusion can sometimes be seen in employee surveys.

Agency 100

Agency How To Survey Employee 100

PRSay

AUGUST 13, 2020

We’re professionals by day and activists by night, and the two shall never meet. Some of us are fortunate to work for companies that tell employees to bring their whole selves to work, that invest in corporate social responsibility and that act as responsible members of their communities.

System 189

System Public Affairs Employee Nonprofit 189

Waxing UnLyrical

JULY 13, 2015

It’s impossible to communicate your brand’s value and mission to the general public without first communicating it well internally. So how can you gain cohesiveness in your organization through internal communications? The case for internal communications. ” 6.

Internal 40

Internal International Communications Employee 40

Stephen Waddington

JULY 1, 2021

Consumer trust is often overlooked in the race to innovate with data and digital technologies, The Organisation for the Review of Care and Health Apps (ORCHA) found that only one in five health and wellbeing apps meets clinical standards and ensures the integrity of patient data.

Corporate 141

Corporate Report Privacy Government 141

Stephen Waddington

SEPTEMBER 7, 2021

The Institute for Public Relations and PR NEWS have published a study of corporate communication teams and their contribution to organisations. The Evolving Communication Function reports that the strength of internal relationships and reporting lines are the greatest indicator of the performance of a corporate communication team.

Corporate 135

Corporate Communications Public Affairs Resources 135

Sword and the Script

SEPTEMBER 19, 2022

This week I paused to catch up on reading several other PR and corporate communications surveys that I haven’t had a chance to read yet and summarize them here for you. Companies should be investing in the story behind their quarterly or annual results to resonate with the investment community and positively influence valuation.”

Survey 81

Survey Corporate Communications Financial 81

Sword and the Script

OCTOBER 25, 2022

considering international relations, have caused Communications professionals to be evermore careful with comms content. A vast increase in demand and 24/7 availability to address: Actual and perceived crises or emergencies and inquires and requests made by all elected officials and community members.”. More internal comms.

Communications 122

Communications Crisis Internal International 122

Waxing UnLyrical

MARCH 7, 2016

Big day tomorrow: International Women’s Day. Six marketing lessons for International Women’s Day. International Women’s Day History. International Women’s Day: 6 Creative Marketing Ideas To Celebrate. The best PR campaigns for International Women’s Day 2015. ” 3.

Internal 40

Internal International Case Study Banking 40

Waxing UnLyrical

MARCH 7, 2016

Big day tomorrow: International Women’s Day. Six marketing lessons for International Women’s Day. International Women’s Day History. International Women’s Day: 6 Creative Marketing Ideas To Celebrate. The best PR campaigns for International Women’s Day 2015. ” 3.

Internal 40

Internal International Case Study Banking 40

PRSay

DECEMBER 2, 2020

Gordon Johndroe , vice president of global media relations and public affairs for the Chicago-based aircraft manufacturer, spoke to members of PRSA’s Corporate Communications Section in the Nov. 5 webinar “Crisis Management on an International Stage: Takeaways from Boeing’s Biggest Crisis and Time Spent in the West Wing.”.

Crisis Management 107

Crisis Management Crisis Crisis Communications Airlines 107

Stephen Waddington

FEBRUARY 21, 2022

Practitioners helped build audiences for research projects, spearheaded hackathons, led the NHS communication response, underpinned support for NHS workers, vaccine uptake, community engagement, and business support. 80% of Scout groups continued to meet and volunteers delivered over 1.2 million hours of Zoom calls.

Publicity 131

Publicity Case Study Local Public Affairs 131

Bianchi Biz Blog

JUNE 15, 2023

With three months until the show opens, organizers report there are ample opportunities for suppliers of all sizes to engage with customers, automakers, media, analysts, investors and potential employees at one of the industry’s premier events. Technology Days/AutoMobili-D and the Mobility Global Forum are slated for Wednesday, Sept.

Automotive 78

Automotive Mobile Technology Transportation 78

PR in High Definition

JUNE 21, 2019

According to Index Ventures , nearly all successful North American tech companies have an average of 30 percent of revenue coming from international markets, usually led by Europe. Getting to know the market and culture nuances (no one ever hated meeting at a pub, right?) Ensure clear objectives and goals are in place. Be authentic.

Internal 48

Internal International Company Local 48

Barokas

MARCH 31, 2020

folks in the start-up and VC communities. All employees should have necessary IT to work from home. No meeting is so important that it can’t be rescheduled or moved to. Most companies have sick policies, but most employees in startups feel. furlough employees versus layoffs? seen and experienced. remote workforce.

Employee 129

Employee Banking Policies Travel 129

PR in High Definition

MAY 21, 2019

According to Index Ventures , nearly all successful North American tech companies have an average of 30 percent of revenue coming from international markets, usually led by Europe. Getting to know the market and culture nuances (no one ever hated meeting at a pub, right?) Ensure clear objectives and goals are in place. Be authentic.

Internal 48

Internal International Company Local 48

Reputation Us

JUNE 21, 2021

Last month, ReputationUs connected with six executives from across the country and asked them five questions regarding social justice, DEI and other community plights and how taking a stance may affect their organization’s reputation. Stefanie Rupert, President/CEO & DEI Officer, Collins Community Credit Union ($1.38

Financial 78

Financial Education Community Employee 78

Reputation Us

JUNE 21, 2021

Last month, ReputationUs connected with six executives from across the country and asked them five questions regarding social justice, DEI and other community plights and how taking a stance may affect their organization’s reputation. Stefanie Rupert, President/CEO & DEI Officer, Collins Community Credit Union ($1.38

Financial 78

Financial Education Community Employee 78

Deirdre Breakenridge

MARCH 27, 2019

Two-way symmetric communication is key : Two-way symmetric communications , a term defined by PR theorist James Grunig , is when an organization seeks feedback from its audience in order to understand the audience’s needs and wants better to come closer to achieving mutually beneficial goals.

Communications 374

Communications Publicity Employee Internal 374

Stern + Associates

JANUARY 12, 2023

There’s a certain paradox in how organizations need to approach ESG communications issues right now. The notion that companies have obligations to employees, communities and the planet in addition to shareholders took a beating as economic uncertainty squeezed profits and politicians ramped up criticism.

Communications 62

Communications Energy Employee Strategy 62

Sword and the Script

AUGUST 20, 2019

Fortunately for the public relations community, her subsequent experiences in education and internships persuaded her instead to pursue a career in PR. We are asking business executives, supervisors, and individual employees to all join in with HR to fix workplace cultures. When you have engaged employees, you have happy customers.

Employee 88

Employee Internal International Training 88

5W PR

SEPTEMBER 13, 2019

How often are you at a social gathering where you meet someone for the first time and they ask you what you do? Besides customers or clients, all have employees and owners. Armed with answers to all or most of these questions, what do you need to meet the identified customer needs and/or address any of their issues?

Publicity 68

Publicity How To Case Study Meeting 68

5W PR

AUGUST 12, 2019

If it’s possible, engage as many of your employees as possible in asking the question. Employee empowerment can be very powerful and the responses quite interesting. Employees who know their employer cares about them and their livelihood are among the best advocates when the chips are down. Best of all, it gives them ownership.

Corporate 68

Corporate Reputation Marketing Employee 68

Reputation Us

MARCH 19, 2021

Employees are, in essence, the face of the credit union and are, therefore, extremely essential to member retention. As such, the benefits of the merger should be thoughtfully and clearly communicated to staff. Staff meetings should be held immediately to bring the core benefits of the merger or acquisition to light.

Reputation 78

Reputation Financial Banking Employee 78

Shift Communications

DECEMBER 6, 2022

Like most everything else in communications today, executive communications need to be multichannel. Internal communications are key. Because there’s no hard and fast formula where executive thought leadership and social media strategy meet, every leader can develop a unique approach.

Communications 78

Communications Leadership B2C LinkedIn 78