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Pair of surveys show why B2B tech needs to work on their customer marketing efforts

Sword and the Script

Most B2B tech companies aim to improve customer retention this year, putting a renewed focus on building sustainable customer marketing teams that contribute to retention, and more importantly, measurable growth; Years ago, a SaaS company I was working for hired a person at the vice president level to run customer marketing.

B2B 108
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Does Facebook Work For B2B PR?

ImPRessions - Crenshaw Communications

This is particularly true for B2B PR and marketing teams. For B2B communications, LinkedIn is typically the top social destination, and Twitter may also be useful, but few brands prioritize Facebook. . But are these stats meaningful for B2B campaigns? When to use Facebook for B2B marketing. It has a user base of 1.6

B2B 344
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Crisis Management for B2B Tech Companies: A PR Perspective

5W PR

In the fast-paced B2B tech environment, new ground is continuously broken, but it’s not without its share of hazards. Data breaches, security loopholes, and service breakdowns are just some crises that could send a tech firm into a frenzy. Crisis management team Put together a dedicated squad responsible for PR crisis management.

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New Rules That Every PR Person Should Know

ImPRessions - Crenshaw Communications

The smartest PR professionals help product or service companies identify their most powerful differentiators, shape a narrative, and tell their story where it counts. As PR measurement guru Katie Paine puts it, “The people brands are trying to reach simply will ignore everything most companies spew.”. PR today is about SEO.

SEO 204
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Trust in Business: 10 Ways to Build the Currency Brands Can’t Live Without

Sword and the Script

73% are willing to pay more for the product or service. The statistic on sharing data speaks directly to the marketing shop because many measure success, at least in part, based on event and content registration forms completed. 72% trust a business that “treats customers well, even in tough times.”.

Brand 109
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How to use AI to Analyse Social Media and Identify Emerging Trends

Prohibition

For example, a brand facing negativity on social media can make the most out the insights from AI to successfully identify the root cause and implement any corrective measures before the issue escalates. Furthermore, advance AI tools can identify emerging customer preferences.

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Best PR Uses For Video Content

ImPRessions - Crenshaw Communications

Video communications can work well in time-urgent situations, but a controlled message is just that, and it will be questioned if it doesn’t measure up. B2B companies in the tech space are particularly adept at creating videos to demonstrate, explain, and announce their offerings. Video can demonstrate and explain.

Video 149