2019 Blogging Customer Service Employee 
Critical Mention
APRIL 17, 2019
Today, nearly 90 percent of companies are using social media marketing and Dreamgrow reports over 60 percent of customers expect companies to offer customer service through their social channels. To help you create your social media marketing strategy, we have 15 of the top social media trends you need to follow in 2019!
Solo PR Pro
OCTOBER 16, 2018
The final quarter of the year is also an ideal time to look at areas where our clients should focus and the trends that may become go-to tactics in 2019. Also, update editorial calendars for 2019.”. How will this affect client content strategy, events, customer service, SEO , and more? It All Starts with a Plan.
5W PR
FEBRUARY 8, 2021
Yet one area that was poised to advance but wallowing in low customer dissatisfaction even before the pandemic is the mortgage industry. A 2019 J.D. Power survey showed that more than half the first-time home buyers polled (54%) felt angry or confused when their mortgages were turned over to mortgage servicing companies.
Stephen Waddington
DECEMBER 30, 2019
In 2019 it has published papers on disinformation and influencer marketing. Vuelio named this blog the best PR and communications blog in 2019. Other gender issues featured in a book called Women in Public Relations – A Literature Review (1982-2019). The #FuturePRoof community goes from strength-to-strength.
Sword and the Script
MARCH 2, 2021
This blog is just a clever cover story for a boutique and savvy marketing and PR consultancy serving B2B tech. Check out our services.]. It later merged with near-peer Crimson Hexagon in 2018 and acquired Qriously , a survey tool, in 2019. Articles, blog posts and content picks. Did you know?
Prohibition
MARCH 5, 2020
With that in mind, here are some of the key trends from 2019 and some tips on how you can harness and adapt them to work for your business. Employee Brand Engagement. Over the last few years, many brands have used this simple but effective method of creating social brand ambassadors with current employees. Be Responsive.
Sword and the Script
JULY 2, 2019
Customers can reach support through a chat channel on its website, within the Meltwater web application, or through the mobile app. To me this just moves the data collection around a little bit on the website, but one place I have seen this work pretty well is the connection to customer service. Fewer professional journalists.
Expert insights. Personalized for you.
156 
Let's personalize your content